PowerScale - PowerScale node iDRAC IP address resets to 0.0.0.0

Summary: PowerScale iDRAC is configured for static addressing, but the IP address keeps resetting to 0.0.0.0.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

Customer has previously configured iDRAC interface on their PowerScale F200/F600/F900/B100/P100 nodes with static addresses, and they were working. Attempting to connect to the IP address now fails. When attach to the node through the micro-USB port, the node iDRAC network address appears to be set to 0.0.0.0. When checking the interface setting with ipmitool, the address is set to 0.0.0.0:

node-1# ipmitool lan print 1
Set in Progress         : Set Complete
Auth Type Support       : MD5
Auth Type Enable        : Callback : MD5
                        : User     : MD5
                        : Operator : MD5
                        : Admin    : MD5
                        : OEM      :
IP Address Source       : Static Address
IP Address              : 0.0.0.0
Subnet Mask             : 255.255.255.0

 

Cause

The customer had wanted to enable isi ipmi functionality on the cluster. Since the iDRACs had previously been addressed, the customer had only run the following command:

isi ipmi settings modify --enabled=true --allocation-method=static

 

Configuring ipmi settings on the cluster requires an address range to be assigned. If a range is not set it configure the ipmi interface (in this case, the iDRAC interface) to be configured as 0.0.0.0.

 

Resolution

Configure an ipmi range on the cluster using the following command:

isi ipmi network modify --add-ranges=<low-ip>-<high-ip> --gateway=<gateway> --prefixlen=<subnet mask>

Or disable ipmi on the cluster

isi ipmi settings modify --enabled=false

Once disabled, log in to the iDRAC through the micro-USB connection and reset the static address for the node.

 

Be aware: When using isi ipmi, there is no way to assign a static address to a specific node. You assign a range of addresses and the service on the cluster responsible assigns addresses on its' own. Example:

Example of nodes configured with static iDRAC addresses:

node-1# isi_for_array -sX "ipmitool lan print 1 | grep -i 'ip address'"
node-1: IP Address Source       : Static Address
node-1: IP Address              : 192.168.10.11
node-2: IP Address Source       : Static Address
node-2: IP Address              : 192.168.10.12
node-3: IP Address Source       : Static Address
node-3: IP Address              : 192.168.10.13

Example after running isi ipmi settings to assign addresses:

node-1# isi ipmi settings modify --enabled=true --allocation-type=static
node-1# isi ipmi network modify --add-ranges=192.168.10.11-192.168.10.13 --gateway=192.168.10.1 --prefixlen=255.255.255.0
node-1# isi_for_array -sX "ipmitool lan print 1 | grep -i 'ip address'"
node-1: IP Address Source       : Static Address
node-1: IP Address              : 192.168.10.11
node-2: IP Address Source       : Static Address
node-2: IP Address              : 192.168.10.13
node-3: IP Address Source       : Static Address
node-3: IP Address              : 192.168.10.12

 

Affected Products

PowerScale B100, PowerScale F200, PowerScale F600, PowerScale F900, PowerScale P100
Article Properties
Article Number: 000219492
Article Type: Solution
Last Modified: 05 Jan 2026
Version:  2
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