How to Identify the Dell Endpoint Security Suite Enterprise Version

Knowing the Dell Endpoint Security Suite Enterprise version lets you:

• Identify known issues
• Determine UI differences
• Understand workflow changes
• System Requirements

Affected Products:

• Dell Endpoint Security Suite Enterprise

Affected Versions:

• v1.0 and later

Affected Operating Systems:

• Windows
• Mac
• Linux

Click Windows, Mac, or Linux for version information.

Windows

Versions can be determined either through the:

• UI (user interface)
• Installer

UI

1. On the desktop, double-click the DDP Console icon.
   
2. Click the Advanced Threat Protection tile.
   
3. In the bottom-left corner of the UI, document the Version.
   
   Note:

   • The most important number is the third number. In the example, the third number is 1371.
   • The Version in the example may differ in your environment.

Installer

1. Extract the ATP component from the master suite.
   Note: For extraction steps, reference How to Extract Child Installers from the Dell Data Security Master Installer.
2. Go to the location of the extracted ATP component.
   • If extracted from DDSSuite.exe:
     • [EXTRACTION PATH]\ Advanced Threat Prevention\WinNtAll\ATP_AgentSetup.exe
   • If extracted from DDPSuite.exe:
     • 64 bit: [EXTRACTION PATH]\ Advanced Threat Protection\Win64R\AdvancedThreatProtectionAgentSetup.exe
     • 32 bit: [EXTRACTION PATH]\ Advanced Threat Protection\WinNtR\AdvancedThreatProtectionAgentSetup.exe
   
   Note: [EXTRACTION PATH] is based on the directory that is chosen by the end user. In the screenshot, C:\Extracted is the [EXTRACTION PATH].
3. Right-click the ATP Component (ATP_AgentSetup or AdvancedThreatProtectionAgentSetup) and then select Properties.
   
4. Click the Details tab.
   
5. Document the number under Product Name.
   
   Note:

   • The most important number is the third number. In the example, the third number is 1441.
   • The version in the example may differ in your environment.

Mac

1. In the Status Menu (at the top of the screen), right-click the Dell Data Protection | Endpoint Security Suite Enterprise icon and then select About.
   
2. Document the Version.
   
   Note:

   • The most important number is the third number. In the example, the third number is 1411.
   • The Version in the example may differ in your environment.

Linux

1. On the targeted endpoint, open Terminal.
   
2. In Terminal, type atp –v and then press Enter.
   
3. Document the version.
   Note:

   • The most important number is the third number. In the example, the third number is 1471.
   • The version in the example may differ in your environment.

To contact support, reference Dell Data Security International Support Phone Numbers.
Go to TechDirect to generate a technical support request online.
For additional insights and resources, join the Dell Security Community Forum.