How to Add VMware Carbon Black Cloud Administrators
Summary: Learn step-by-step instructions to configure an administrator account for VMware Carbon Black Cloud by following these directions.
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Instructions
This article discusses how to add additional administrators to the VMware Carbon Black Cloud.
Affected Products:
- VMware Carbon Black Cloud Endpoint
Affected Operating Systems:
- Windows
- Mac
- Linux
VMware Carbon Black Onboarding Part 1: Product Overview, Users, and Roles
Duration: 03:10
Closed captions: Available in multiple languages
- In a web browser, go to [REGION].conferdeploy.net.
Note: [REGION] = Region of tenant
- Americas = https://defense-prod05.conferdeploy.net/
- Europe = https://defense-eu.conferdeploy.net/
- Asia Pacific = https://defense-prodnrt.conferdeploy.net/
- Australia and New Zealand = https://defense-prodsyd.conferdeploy.net
- Americas = https://defense-prod05.conferdeploy.net/
- Sign In to the VMware Carbon Black Cloud.

- In the left menu pane, expand Settings and then click Users.
Note: The layout in the example may differ slightly from your environment. - In the upper right corner, click Add User.

- In the Add User menu:
- Optionally, populate the user’s:
- First name
- Last name
- Phone number
- Populate the user’s Email.
- Optionally, click Show role descriptions.
- Select a Role.
- Click Save.
Note:- The administration access invite comes from noreply@carbonblack.com.
- Additional information about roles can be found in the User Guide under the User Role section.
- For information about creating custom roles, reference How to Create Custom VMware Carbon Black Cloud Roles.
- The examples that are used in the screenshot will differ in your environment.
- Optionally, populate the user’s:
To contact support, reference Dell Data Security International Support Phone Numbers.
Go to TechDirect to generate a technical support request online.
For additional insights and resources, join the Dell Security Community Forum.
Affected Products
VMware Carbon BlackArticle Properties
Article Number: 000126000
Article Type: How To
Last Modified: 06 Jun 2025
Version: 14
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