What is Absolute

Absolute offers multiple solutions for ensuring endpoint protection and integrity by way of Resilience, Control, and Visibility. Resilience allows an admin to specify certain applications that must always be installed on the endpoint. Absolute takes steps to either repair the application if it is not running properly or to automatically reinstall the application if it has been removed from the endpoint. Absolute Visibility gives insights into each endpoint and provides information such as installed applications, hardware inventory, device usage, security posture such as encryption compliance and antivirus application inventory and version information. Absolute Control allows admins to freeze or wipe a device remotely. It can also detect where the device was last detected geographically when it is turned on and can connect to the Internet. These features give administrators a high-level view of the endpoints in their environment with the ability to perform multiple operations against the endpoint if needed. Absolute is controlled using policies that can be configured for different groups of endpoints in the organization. Dell endpoints that are sold with Absolute contain a BIOS setting that allows the endpoint to automatically call out to the Absolute server and reinstall the Absolute agent if the endpoint is reimaged or if the user uninstalls the Absolute agent.

This guide gives a brief description on the functions and features of Absolute.

Affected Products:

• Absolute

Affected Operating Systems:

• Windows

The following are common questions that are asked about Absolute.

How do I download Absolute?

Absolute can be downloaded from Absolute. For more information, reference How to Download and Install Absolute.

How do I identify the version of Absolute?

The version of Absolute is identified using the endpoint, installer, or the web console. For more information, reference How to Identify the Absolute Version.

What are Absolute system requirements?

Absolute system requirements differ between endpoint and console. For more information, reference Absolute System Requirements.

How do I install Absolute?

Absolute can be installed through the Windows user interface (UI). For more information, reference How to Download and Install Absolute.

How do I verify an install of Absolute?

Absolute’s presence on an endpoint can be verified from Absolute. For more information, reference How to Download and Install Absolute.

How do I resend a console user invitation of Absolute?

Users may be reinvited through the Absolute web console. For more information, reference How to Resend an Absolute Console User Invitation.

How do I collect logs to troubleshoot Absolute?

The log collection process for Absolute varies between install logs and agent logs. For more information, reference How to Collect Logs for Absolute.

How do I uninstall Absolute?

Absolute requires that a removal request be placed at Absolute. For more information, reference How to Uninstall Absolute.

To contact support, reference Dell Data Security International Support Phone Numbers.
Go to TechDirect to generate a technical support request online.
For additional insights and resources, join the Dell Security Community Forum.