How to Manage Multi-Factor Authentication in the Dell Security Management Server Administration Console

Summary: Dell Security Management Server can be configured to require two-factor authentication (2FA) to log in to the administration console.

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Instructions

Affected Products:

  • Dell Security Management Server
  • Dell Security Management Server Virtual

Affected Versions:

  • v11.4.0 and Later

Multi-factor authentication can be managed at either a User Group or Individual User level. Choose the appropriate section below for more information.

User Group

  1. Log in to the Dell Data Security Administration Console with an account that has the account administrator role. For more information, reference How to Access the Dell Data Security Server Administration Console.
Note: For more information about administrator roles, reference the Administrator Roles section of the AdminHelp - Security Management Server PDF in Manuals and Documents.
  1. From the left menu pane, expand the Populations tab and then click User Groups.

User Groups
Figure 1: User Groups

  1. Select a User Group from the list to edit.

Selecting a user group
Figure 2: Selecting a user group

Note: The group’s position in this list is what determines Group Priority. For more information, reference the Edit User Group Priority section of the AdminHelp - Security Management Server PDF in Manuals and Documents.
  1. Select the Admin tab.

Admin tab
Figure 3: Admin tab

  1. From MFA Configuration:
    1. Select Enabled.
    2. Select either Email or Google Authenticator.
    3. Click the Update button.

MFA Configuration
Figure 4: MFA Configuration

Individual User

  1. Log in to the Dell Data Security Administration Console with an account that has the account administrator role. For more information, reference How to Access the Dell Data Security Server Administration Console.
Note: For more information about administrator roles, reference the Administrator Roles section of the AdminHelp - Security Management Server PDF in Manuals and Documents.
  1. From the left menu pane, expand the Populations tab and then click Users.

Users
Figure 5: Users

  1. Select a User from the list to edit.
  2. Select the Admin tab.

Admin tab
Figure 6: Admin tab

  1. From MFA Configuration:
    1. Select Enabled.
    2. Select either Email, Google Authenticator, or Inherited Configuration from User Group.
    3. Click the Update button.

MFA Configuration
Figure 7: MFA Configuration

To contact support, reference Dell Data Security International Support Phone Numbers.
Go to TechDirect to generate a technical support request online.
For additional insights and resources, join the Dell Security Community Forum.

Affected Products

Dell Encryption
Article Properties
Article Number: 000200440
Article Type: How To
Last Modified: 22 Nov 2023
Version:  6
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