Avamar:由于 Data Domain 容量问题,检查点失败并MSG_ERR_DDR_ERROR结果
Summary: 数据收集中的 Data Domain (DD) 空间使用量已超过 100% 阈值,导致 Avamar 检查点失败并显示MSG_ERR_DDR_ERROR。
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Symptoms
计划检查点和手动检查点均失败,并出现MSG_ERR_DDR_ERROR。
例如:
status.dpn
Mon Aug 19 13:33:53 WEST 2019 [AV-XXX] Mon Aug 19 12:33:53 2019 UTC (Initialized Wed Feb 11 12:42:51 2015 UTC)
Node IP Address Version State Runlevel Srvr+Root+User Dis Suspend Load UsedMB Errlen %Full Percent Full and Stripe Status by Disk
0.0 10.xxx.x.xx 19.1.0-38 ONLINE fullaccess mhpu+0hpu+0hpu 1 false 0.3 0 31802 52675327 11.8% 12%(onl:4148) 11%(onl:4133) 11%(onl:4135) 11%(onl:4140) 11%(onl:4138) 11%(onl:4147)
Srvr+Root+User Modes = migrate + hfswriteable + persistwriteable + useraccntwriteable
System ID: XXXXXXXX@00:1E:67:87:C4:6B
All reported states=(ONLINE), runlevels=(fullaccess), modes=(mhpu+0hpu+0hpu)
System-Status: ok
Access-Status: full
Checkpoint failed with result MSG_ERR_DDR_ERROR : cp.20190819054530 started Mon Aug 19 06:45:31 2019 ended Mon Aug 19 06:58:24 2019, completed 24840 of 24841 stripes
Last GC: finished Mon Aug 19 05:21:35 2019 after 20m 58s >> recovered 71.89 MB (MSG_ERR_DDR_ERROR)
Last hfscheck failed with result MSG_ERR_DDR_ERROR : started Mon Aug 19 05:34:23
提醒:如上面的示例所示,这可能不仅限于检查点。
Data Domain 日志 (/usr/local/avamar/var/ddrmaintlogs/ddrmaint.log) 报告”I/O error“:
grep -i Error /usr/local/avamar/var/ddrmaintlogs/ddrmaint.log|grep -v -i "Error not set"
Aug 19 05:15:50 av-XXX ddrmaint.bin[49665]: Error: <4710>Datadomain garbage collect operation failed.
Aug 19 05:34:18 av-XXX ddrmaint.bin[52434]: Warning: Calling DDR_CREATE_SNAPSHOT returned result code:5009 message:I/O error
Aug 19 05:34:18 av-XXX ddrmaint.bin[52434]: Error: cp-create::execute_create_checkpoint - Failed to create checkpoint for avamar-XXXXXXX to snapshot cp.20190819042140 on ddXXX, DDR result code: 5009, desc: I/O error
Aug 19 05:34:18 av-XXX ddrmaint.bin[52434]: Error: <4760>Datadomain checkpoint create operation failed.
Cause
Data Domain (DD) 空间已达到容量。
可以通过执行以下作来验证这一点:
1.连接到 Data Domain。使用 Avamar:如何根据需要访问 Data Domain 系统作为参考。
2.检查是否有任何警报:
alerts show current
Id Post Time Severity Class Object Message
----- ------------------------ -------- ---------- ------------- ----------------------------------------------------------------------------
p0-87 Fri Aug 16 21:55:33 2019 CRITICAL Filesystem FilesysType=2 EVT-SPACE-00004: Space usage in Data Collection has exceeded 100% threshold.
----- ------------------------ -------- ---------- ------------- ----------------------------------------------------------------------------
There is 1 active alert.
3.运行 "df" 命令执行此操作:
df
Active Tier:
Resource Size GiB Used GiB Avail GiB Use% Cleanable GiB*
---------------- -------- -------- --------- ---- --------------
/data: pre-comp - 15.1 - - -
/data: post-comp 30731.1 30608.8 122.3 100% 13.1
/ddvar 49.1 8.7 37.9 19% -
/ddvar/core 158.3 0.1 150.2 0% -
---------------- -------- -------- --------- ---- --------------
* Estimated based on last cleaning of 2019/07/15 06:04:40.
Cloud Tier
Resource Size GiB Used GiB Avail GiB Use% Cleanable GiB
---------------- -------- -------- --------- ---- -------------
/data: pre-comp - 19.0 - - -
/data: post-comp 33487.7* 20.4 33467.4 0% 0.0
---------------- -------- -------- --------- ---- -------------
* Post-comp size is based on CLOUDTIER-CAPACITY license and might not be same as the cloud storage.
Total:
Resource Size GiB Used GiB Avail GiB Use% Cleanable GiB
---------------- -------- -------- --------- ---- -------------
/data: pre-comp - 34.1 - - -
/data: post-comp 33829.9 36.4 33793.4 0% 0.0
/ddvar 49.1 8.7 37.9 19% -
/ddvar/core 158.3 0.1 150.2 0% -
---------------- -------- -------- --------- ---- -------------
Resolution
1.在 Data Domain 上:
一个。检查文件系统清理状态:
filesys clean status
输出示例:
未运行清理:
Cleaning finished at 2019/08/19 21:37:46
正在运行清理:
Cleaning started at 2019/08/19 06:00:02: phase 3 of 6 (pre-enumeration)
1.6% complete, 0 GiB free; time: phase 1:26:05, total 1:48:11
b.如果清理正在运行,请等待清理完成,然后使用 df 命令检查容量。
c.c. 如果清理未运行,请检查文件系统清理计划:
filesys clean show schedule
示例输出:
Filesystem cleaning is scheduled to run "Tue" at "0700".
d. 如果需要,启动手动文件系统清理,并使用”fileysys clean watch" 命令,如下面的输出中所示。
filesys clean start
Cleaning started. Use 'filesys clean watch' to monitor progress.
提醒:如果清理文件系统后问题仍然存在,请联系 Data Domain 文件系统工程师寻求帮助。
2.在 Avamar 上:
一个。解决 Data Domain 上的容量问题后,执行手动检查点:
mccli checkpoint create --override_maintenance_scheduler
提醒:mccli 命令需要更长的时间才能完成,但包括管理控制台服务器 (MCS) 备份(也称为刷新)。
b.监视直至完成,并验证它是否成功。
c. 在下一个维护窗口监视网格,以验证所有 Avamar 维护任务(检查点、检查点验证、 (hfscheck) 和垃圾数据收集成功完成。
Additional Information
如果在文件系统清理后仍存在问题,则需要联系 Data Domain 文件系统工程师。
Affected Products
AvamarProducts
Avamar, Avamar ServerArticle Properties
Article Number: 000046232
Article Type: Solution
Last Modified: 23 Jul 2025
Version: 6
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