IDPA: How to disable vSphere Update Manager alerts

Summary: Integrated Data Protection Appliance: Seeing multiple alerts emailed from IDPA (ACM) after Update Manager is disabled.

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Symptoms

Alerts are emailed from Integrated Data Protection Appliance (IDPA) ACM after the Update Manager is disabled:

Date and time:DD-MM-YYYY HH:MM:SS
Device:DataProtection-VCSA
Device Ip Address:10.x.x.x
Critical
Details:Task VMware vSphere Update Manager Check Notification on Datacenters in datacenter cannot be completed: The task was canceled by a user.
Recommendation:Contact Support for assistance.
Recipients:systemadministrators@contactemail.com


Message seen in vCenter 6.7, IDPA 2.5 through 2.7.x:

An unexpected error has occurred

Message seen in vCenter 6.7, IDPA 2.5 through 2.7.x:

Cause

In IDPA, the vCenter Update Manager service is disabled by default, but the plugin is not deleted. 
Dynamic alerts are still generated.

Resolution

This service does not need to be running in IDPA. The plugin can be deleted with the following steps:
  1. Log in using administrator@vsphere.local user and go to Menu > Administration.
Log in using administrator@vsphere.local user and go to Menu > Administration.
  1. Click Client Plug-Ins listed under Solutions.
Click Client Plug-Ins listed under Solutions.
 
  1. Select VMware Update Manager with description VMware Update Manager HTML client.
Select VMware Update Manager with description VMware Update Manager HTML client.
  1. Click DISABLE button on top. Click YES when prompted.
Click DISABLE button on top. Click YES when prompted.
 
  1. You should see DISABLED for this plugin state.
You should see DISABLED for this plugin state.

If you go back to Hosts and Clusters view on summary page, you do not see the Update Manager panel now. Alerts are no longer be generated for this.

Affected Products

PowerProtect Data Protection Appliance
Article Properties
Article Number: 000185471
Article Type: Solution
Last Modified: 26 Jan 2024
Version:  6
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