Alienware Graphics Amplifier not Working when G-SYNC is enabled

	Description		Due to a technical limitation the Alienware Graphics Amplifier will not be used by the system while G-SYNC is enabled. All USB ports and screens connected to the Alienware Graphics Amplifier will work normally and the video card will be detected by the system, however, all graphics processing will continue to be performed by the discrete card in the notebook. Please read on for a workaround solution.

Supported Systems:

Workaround

In order for the graphics card in the Alienware Graphics Amplifier to perform the rendering you must connect an external display to the amplifier and perform the following steps:

1. Connect an external screen to the Alienware Graphics Amplifier

2. Right Click on your windows desktop

3. Click NVIDIA Control Panel

4. Click Setup G-SYNC on the left side menu

5. Uncheck the Enable G-SYNC checkbox

6. Click Apply and close the NVIDIA Control Panel

7. Right Click on your windows desktop

8. Click Display Settings

9. Select the External Screen

   • To identify the external screen click on Identify below the display selection box

10. Under Multiple Displays click on Make this my main display

11. Click Apply

Now you can use the system in a 2 screen configuration or you may choose to use the external screen only

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