PowerProtect Data Protection Appliance, IDPA: Protection Storage Upgrade Procedure

Summary: This article provides the procedure to manually upgrade the Integrated Data Protection Appliance (IDPA) Protection Storage (Data Domain) component to the latest approved version.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.
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Instructions

Procedure to upgrade Protection Storage (DD) within IDPA:

It is recommended that this procedure only be followed for appliances that are already on the latest IDPA version and the upgrade is approved as shown in the article IDPA: Allowed Point Product Upgrades.

  1. Download the Data Domain Operating System version approved in the Allowed Point Product Upgrades article, upgrade RPM package Dell Support site for Data Domain (Log in as registered Dell Support user is required to view this document) 
Verify the MD5 or SHA256 checksum for the file you download.
  1. Ensure that there are no backups running on the Avamar server. Log in as admin and disable both scheduler and maintenance:
dpnctl stop sched,maint
  1. Log in to the ACM dashboard with your credentials.
  2. Use the Protection Storage System Manager UI link to log in into Data Domain (using sysadmin and common password credentials).
Use the 'Protection Storage System Manager UI' link to log in into Data Domain (using sysadmin credentials)
  1. Ensure that there is no replication job running on the Data Domain.
  2. Use the Maintenance > System menu from the DD System Manager.

Use the System menu from the DD System Manager 

  1. Use the UPLOAD UPGRADE PACKAGE button to upload the package downloaded in step 1.
Use the Upload Upgrade Package button
Upload Upgrade Package
Upload Upgrade Package Complete
  1. Select the uploaded RPM package and click the UPGRADE PRECHECK button.

Select the uploaded RPM package and click the "UPGRADE PRECHECK" button from the above UI

  1. After the precheck is successful, the dialog box (with the appropriate version) shows. If the precheck is unsuccessful, contact Dell Support for assistance.

After the precheck is successful 

 

  1. Close the dialog box and select the package to PERFORM SYSTEM UPGRADE. Click OK to continue. 

Perform System Upgrade  

  1. After clicking the OK button, it shows the Data Domain upgrade progress. The upgrade happens in four stages:
  • Pre-Check Upgrade Packages
  • Install Upgrade Software
  • Reboot System
  • Finalize Upgrade
Wait for the upgrade to complete. As the third stage of this process is to reboot the Data Domain, you are prompted to LOG IN to finalize the upgrade.

As the Data Domain is rebooting at this stage, it may be required to refresh the web page, although it should refresh on its own.

Click LOG IN to Finalize Upgrade

Once the Data Domain returns after reboot, the upgrade is complete. The new version is shown in the ACM dashboard.

  1. Restart the Avamar scheduler which was stopped in the step 2:
dpnctl start sched,maint

Affected Products

Integrated Data Protection Appliance Family, Integrated Data Protection Appliance Software
Article Properties
Article Number: 000206181
Article Type: How To
Last Modified: 14 May 2026
Version:  14
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