Isilon：CMC 上的節點韌體升級失敗

Summary: CMC 元件的節點韌體升級可能會遇到失敗/錯誤，且需要冷重設，或是節點電力排空，才能解決此問題。

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Symptoms



在節點韌體升級期間，CMC 韌體更新失敗/發生錯誤。

在故障節點上的 /var/log/isi_firmware.log 中，會看到類似以下內容的輸出： 
2017-05-11 15:18:58,991 ERROR    [17093] : Node 6: CMCFirmware._update: update failed: error=65280 output:
TARGET UPGRADE CAPABILITIES
-------------------------------
HPM.1 version............0
Component 0 presence....[y]
Component 1 presence....[y]
Component 2 presence....[y]
Component 3 presence....[y]
Component 4 presence....[n]
Component 5 presence....[n]
Component 6 presence....[n]
Component 7 presence....[y]
Upgrade undesirable.....[n]
Aut rollback override...[n]
IPMC degraded...........[y]
Defered activation......[n]
Service affected........[n]
Manual rollback.........[n]
Automatic rollback......[n]
Self test...............[n]
Upgrade timeout.........[300 sec]
Self test timeout.......[0 sec]
Rollback timeout........[300 sec]
Inaccessibility timeout.[300 sec]

GENERAL PROPERTIES
-------------------------------
Payload cold reset req....[n]
Def. activation supported.[n]
Comparison supported......[n]
Preparation supported.....[y]
Rollback supported........[y]

Description string: CMC FW

Current Version:
 Major: 00
 Minor: 0b
 Aux  : 00 00 00 00

Validating firmware image integrity...OK
Performing preparation stage...TARGET UPGRADE CAPABILITIES
-------------------------------
HPM.1 version............0
Component 0 presence....[y]
Component 1 presence....[y]
Component 2 presence....[y]
Component 3 presence....[y]
Component 4 presence....[n]
Component 5 presence....[n]
Component 6 presence....[n]
Component 7 presence....[y]
Upgrade undesirable.....[n]
Aut rollback override...[n]
IPMC degraded...........[y]
Defered activation......[n]
Service affected........[n]
Manual rollback.........[n]
Automatic rollback......[n]
Self test...............[n]
Upgrade timeout.........[300 sec]
Self test timeout.......[0 sec]
Rollback timeout........[300 sec]
Inaccessibility timeout.[300 sec]

GENERAL PROPERTIES
-------------------------------
Payload cold reset req....[n]
Def. activation supported.[n]
Comparison supported......[n]
Preparation supported.....[y]
Rollback supported........[y]

OK
Error initiating upgrade action, compcode = ff

Firmware upgrade procedure failed

Error aborting upgrade, compcode = 80

...

-----------------------------------------------------------------
|ID | Name      | Active  |   Upload Progress   | Upload| Image |
|   |           | Version |0%      50%      100%| Time  | Size  |
|---|-----------|---------||----+----+----+----||-------|-------|
...Failed...
-----------------------------------------------------------------

In OneFS 8.0, this would also cause output similar to the following for upgrade commands:

Isilon-1# isi upgrade nodes firmware progress list
Lnns  Device               Old Version             New Version             Status
-----------------------------------------------------------------------------------
...
6     CMCSDR_Yeti          00.06                   00.06                   -
6     CMC_Yeti             00.0b                   02.05                   error
6     IsilonFPV1           UI.01.36                UI.01.36                -
...
-----------------------------------------------------------------------------------
Total: 75
Isilon-1# isi upgrade nodes view 6
             Node LNN: 6
   Node Upgrade State: error
        Error Details: Failed Step: InstallFirmware
                       Error Log: /ifs/.ifsvar/upgrade/Agent-6-000e1e591a20232c8a58011809d7e56ff3fb.log
  Last Upgrade Action: -
   Last Action Result: -
Node Upgrade Progress: None
         Node OS Version: 8.0.0.4_build(53)style(5)

Isilon-1# isi_upgrade_logs
Copied log to /ifs/upgrade_error_logs/6_isi_Upgrade_Agent.py-InstallFirmware.log

Isilon-1# cat /ifs/upgrade_error_logs/6_isi_Upgrade_Agent.py-InstallFirmware.log
Starting /usr/sbin/isi_Upgrade_Agent.py InstallFirmware

Verifying boot device mirrors are synced...
2017-05-11 15:18:42,876 DEBUG Execute Command: InstallFirmware
2017-05-11 15:18:59,005 ERROR Failed to update CMC_Yeti firmware on Node 6

Cause

此問題是由於 CMC 元件在節點韌體更新期間未及時回應所造成。

Resolution

此問題可透過在節點上執行 BMC 和 CMC 元件的冷重設來解決，或者，如果冷重設無法解決問題，則必須按照 https://support.emc.com/kb/466373 執行節點電源關閉和電力排空。  如果這兩個步驟都無法解決問題，請向上呈報給 Isilon 技術支援小組以進行進一步分析。

若要重設 CMC，請在受影響的節點上執行下列命令：
/usr/bin/isi_hwtools/isi_ipmicmc -c -a cmc

範例輸出： 
Isilon-6# /usr/bin/isi_hwtools/isi_ipmicmc -c -a cmc
Cold reset CMC
Note - 15 sec wait for CMC...
Checking if Firmware Version MSB is set
MSB set in Firmware Version
Waiting 5 seconds before trying again
Success: MSB cleared in Firmware Version
Checking self test results
Success: self test passed

Once reset, retry the firmware update. 
In OneFS versions prior to 8.0:
isi firmware update

In OneFS versions 8.0 and later:
Review the 'Node Upgrade State' for each node, identify the node that is in an error state, this is the node that the upgrade will be retried on:
isi upgrade nodes list

To retry the upgrade on the node in an error state, run the following command, replace LNN with the node that is showing in an error state:
isi upgrade retry-last-action LNN
 

Affected Products

Isilon

Products

Isilon, Isilon HD400, Isilon NL410, Isilon S210, Isilon X210, Isilon X410
Article Properties
Article Number: 000050382
Article Type: Solution
Last Modified: 11 Oct 2024
Version:  3
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