Isilon: Solmun laiteohjelmistopäivitys epäonnistuu CMC:ssä
Summary: Solmun CMC-osien laiteohjelmistopäivityksissä saattaa ilmetä virhe, ja ongelman korjaaminen edellyttää kylmänollausta tai solmun virran purkamista.
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Symptoms
Solmun laiteohjelmistopäivityksen aikana CMC-laiteohjelmistopäivitys epäonnistuu tai epäonnistuu.
Virhetilassa olleen solmun /var/log/isi_firmware.log näkyy seuraavankaltainen tulos:
2017-05-11 15:18:58,991 ERROR [17093] : Node 6: CMCFirmware._update: update failed: error=65280 output: TARGET UPGRADE CAPABILITIES ------------------------------- HPM.1 version............0 Component 0 presence....[y] Component 1 presence....[y] Component 2 presence....[y] Component 3 presence....[y] Component 4 presence....[n] Component 5 presence....[n] Component 6 presence....[n] Component 7 presence....[y] Upgrade undesirable.....[n] Aut rollback override...[n] IPMC degraded...........[y] Defered activation......[n] Service affected........[n] Manual rollback.........[n] Automatic rollback......[n] Self test...............[n] Upgrade timeout.........[300 sec] Self test timeout.......[0 sec] Rollback timeout........[300 sec] Inaccessibility timeout.[300 sec] GENERAL PROPERTIES ------------------------------- Payload cold reset req....[n] Def. activation supported.[n] Comparison supported......[n] Preparation supported.....[y] Rollback supported........[y] Description string: CMC FW Current Version: Major: 00 Minor: 0b Aux : 00 00 00 00 Validating firmware image integrity...OK Performing preparation stage...TARGET UPGRADE CAPABILITIES ------------------------------- HPM.1 version............0 Component 0 presence....[y] Component 1 presence....[y] Component 2 presence....[y] Component 3 presence....[y] Component 4 presence....[n] Component 5 presence....[n] Component 6 presence....[n] Component 7 presence....[y] Upgrade undesirable.....[n] Aut rollback override...[n] IPMC degraded...........[y] Defered activation......[n] Service affected........[n] Manual rollback.........[n] Automatic rollback......[n] Self test...............[n] Upgrade timeout.........[300 sec] Self test timeout.......[0 sec] Rollback timeout........[300 sec] Inaccessibility timeout.[300 sec] GENERAL PROPERTIES ------------------------------- Payload cold reset req....[n] Def. activation supported.[n] Comparison supported......[n] Preparation supported.....[y] Rollback supported........[y] OK Error initiating upgrade action, compcode = ff Firmware upgrade procedure failed Error aborting upgrade, compcode = 80 ... ----------------------------------------------------------------- |ID | Name | Active | Upload Progress | Upload| Image | | | | Version |0% 50% 100%| Time | Size | |---|-----------|---------||----+----+----+----||-------|-------| ...Failed... -----------------------------------------------------------------
In OneFS 8.0, this would also cause output similar to the following for upgrade commands:
Isilon-1# isi upgrade nodes firmware progress list Lnns Device Old Version New Version Status ----------------------------------------------------------------------------------- ... 6 CMCSDR_Yeti 00.06 00.06 - 6 CMC_Yeti 00.0b 02.05 error 6 IsilonFPV1 UI.01.36 UI.01.36 - ... ----------------------------------------------------------------------------------- Total: 75 Isilon-1# isi upgrade nodes view 6 Node LNN: 6 Node Upgrade State: error Error Details: Failed Step: InstallFirmware Error Log: /ifs/.ifsvar/upgrade/Agent-6-000e1e591a20232c8a58011809d7e56ff3fb.log Last Upgrade Action: - Last Action Result: - Node Upgrade Progress: None Node OS Version: 8.0.0.4_build(53)style(5) Isilon-1# isi_upgrade_logs Copied log to /ifs/upgrade_error_logs/6_isi_Upgrade_Agent.py-InstallFirmware.log Isilon-1# cat /ifs/upgrade_error_logs/6_isi_Upgrade_Agent.py-InstallFirmware.log Starting /usr/sbin/isi_Upgrade_Agent.py InstallFirmware Verifying boot device mirrors are synced... 2017-05-11 15:18:42,876 DEBUG Execute Command: InstallFirmware 2017-05-11 15:18:59,005 ERROR Failed to update CMC_Yeti firmware on Node 6
Cause
Tämä ongelma johtuu siitä, että CMC-komponentti ei vastaa ajoissa solmun laiteohjelmistopäivityksen aikana.
Resolution
Ongelma voidaan ratkaista joko suorittamalla solmun BMC- ja CMC-komponenttien kylmänollaus tai, jos kylmäkäynnistys ei korjaa ongelmaa, solmusta on katkaistava virta ja sen virta purettava https://support.emc.com/kb/466373 mukaisesti. Jos kumpikaan vaihe ei ratkaise ongelmaa, ota yhteyttä Isilonin tekniseen tukeen lisäanalyysia varten.
Voit nollata CMC:n suorittamalla seuraavan komennon solmussa, jota ongelma koskee:
/usr/bin/isi_hwtools/isi_ipmicmc -c -a cmc
Esimerkkitulos:
Voit nollata CMC:n suorittamalla seuraavan komennon solmussa, jota ongelma koskee:
/usr/bin/isi_hwtools/isi_ipmicmc -c -a cmc
Esimerkkitulos:
Isilon-6# /usr/bin/isi_hwtools/isi_ipmicmc -c -a cmc Cold reset CMC Note - 15 sec wait for CMC... Checking if Firmware Version MSB is set MSB set in Firmware Version Waiting 5 seconds before trying again Success: MSB cleared in Firmware Version Checking self test results Success: self test passed
Once reset, retry the firmware update.
In OneFS versions prior to 8.0:
isi firmware update
In OneFS versions 8.0 and later:
Review the 'Node Upgrade State' for each node, identify the node that is in an error state, this is the node that the upgrade will be retried on:
isi upgrade nodes list
To retry the upgrade on the node in an error state, run the following command, replace LNN with the node that is showing in an error state:
isi upgrade retry-last-action LNN
Affected Products
IsilonProducts
Isilon, Isilon HD400, Isilon NL410, Isilon S210, Isilon X210, Isilon X410Article Properties
Article Number: 000050382
Article Type: Solution
Last Modified: 11 Oct 2024
Version: 3
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