Avamar: Gen4T Hardware: Symptom Code 52764 - HW_PHYS_DISK_BAD_BLOCK_G4T

Summary: Avamar: Gen4T Hardware: Symptom Code 52764 - HW_PHYS_DISK_BAD_BLOCK_G4T

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Symptoms

A bad block was detected on a hard drive.

The following error appears in the Avamar UI:

Symptom Code 52764
Event Name: HW_PHYS_DISK_BAD_BLOCK_G4T
 

A Dial Home Service Request may also be created.

 

Cause

  • A bad block was detected on a hard drive.
  • This is a medium error, and the hard drive may need to be replaced. 
  • While the bad block may be fixed, this is a warning that additional bad blocks will be found in the future.

Resolution

Create a service request  to have the hardware checked and replaced if required.

Affected Products

Avamar

Products

Avamar, Avamar Data Store Gen4T
Article Properties
Article Number: 000051354
Article Type: Solution
Last Modified: 21 Nov 2024
Version:  3
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