Avamar: Gen4T Hardware: Symptom Code 52701 - HW_MAJOR_BMC_ERR_G4T
Summary: This article reviews the Gen4T Hardware Error 52701 - HW_MAJOR_BMC_ERR_G4T.
This article applies to
This article does not apply to
This article is not tied to any specific product.
Not all product versions are identified in this article.
Symptoms
A major hardware-related event occurred on the Gen4T node and was logged to the baseboard management controller (BMC) event log.
The following error appears in the Avamar UI:
Symptom Code 52701
Event Name: HW_MAJOR_BMC_ERR_G4T
A DialHome may also be generated.
Cause
A major hardware-related event occurred on the Gen4T node and was logged to the baseboard management controller (BMC) event log.
This is a serious error that warrants further investigation and might require replacement of the affected node.
Resolution
Engage the Dell Technologies Avamar Support team by Creating a Service Request.
Affected Products
Avamar, Avamar Data Store, Avamar Data Store Gen4T, Avamar ServerArticle Properties
Article Number: 000054596
Article Type: Solution
Last Modified: 19 Aug 2025
Version: 4
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.