How to Download and Install Bluetooth Driver for Windows 11 and Windows 10

Why Bluetooth Drivers Matter

Bluetooth drivers act as a bridge between Windows and your wireless devices—such as keyboards, mice, headphones, and printers. If the driver is outdated, missing, or corrupted, you might face:

• Devices that will not pair or connect
• Random disconnections
• Windows not detecting your Bluetooth adapter
• Poor performance from wireless accessories

Installing the correct driver ensures smooth connectivity and better performance.

Before You Begin

• Download only from Dell: Always use Dell’s official Drivers & Downloads page for your Dell product. Third-party sites may offer outdated or malicious software.
• Third-party devices: For non-Dell Bluetooth hardware (such as keyboards, mice and headsets), get drivers from the manufacturer’s website.
• Quick tip: On some Dell computers, Bluetooth drivers are bundled with Wi-Fi drivers. If you do not see a separate Bluetooth driver, look for the wireless network driver.

What you need

• Your Dell computer’s Service Tag or model number. For more information, refer to the Dell Knowledge Base article, How to Determine the Model Number of Your Dell Computer
• Internet connection
• Administrator access

Two Ways to Install Bluetooth Drivers

Method 1: Automatic Installation with SupportAssist (Recommended)

1. Browse to the "Dell Support" website.
2. You are given several options to identify your computer if your computer model is not shown.

   Either:

   • Select detect this PC automatically
     NOTE: You may be asked to Download & Install SupportAssist, which automatically identifies your computer for you. Follow the prompts to download and install SupportAssist.
   • Enter the Service Tag, Dell EMC Product ID, or Model, and then touch or click the Search button, and select your computer from the list.
   • Select Browse all products: Then select the type of device that you have, the brand name, and then the product model.
     NOTE: For more information, refer to the Dell Knowledge Base article, How to Determine the Model Number of Your Dell Computer
3. Select the Drivers & Downloads tab, and then select Check for Updates.
4. SupportAssist scans your system and identify which drivers have an update available.
5. When updates are available, you see an option to Download And Install them. If not, select Find other drivers for your system, and then go to Step 3 in the Method 2: section for instructions on manually downloading and installing the latest Bluetooth driver.
6. Restart your computer after installation.

Learn more about SupportAssist

Method 2: Manual Download and Installation

1. Go to Dell’s Drivers & Downloads page.
2. You are given several options to identify your computer.

   Either:

   • Select your computer under This PC when it is listed.
   • Enter the Service Tag, Dell EMC Product ID, or Model, and then touch or click the Search button, and select your computer from the list.
   • Select Browse all products: Then select the type of device that you have, the brand name, and then the product model.
     NOTE: For more information, refer to the Dell Knowledge Base article, How to Determine the Model Number of Your Dell Computer
3. Using the drop-down menu under Operating System, select your operating system.
4. Under Category, use the drop-down menu choose Network, Ethernet & Wireless.
5. Bluetooth drivers are listed here. If not, download the Wi-Fi driver package.
6. Click Download next to the correct driver and save the file.
7. Open File Explorer, locate the downloaded file, and double-click the .exe to install.
8. Follow the on-screen instructions and restart your computer.

After Installation

• Go to Start > Settings > Bluetooth & devices and ensure that Bluetooth is turned on.
• Pair a Bluetooth device to confirm functionality.
• Still having issues? Go to our Bluetooth Not Working? Solve Pairing and Detection Issues library page.

Quick FAQs

Which driver do I need?
The Drivers & Downloads page shows drivers compatible with your Dell model.

Can I use Windows 11 drivers on Windows 10?
No, always select the correct OS.

What if the installation fails?
Run the installer as administrator or contact Dell Support.

Do I need to uninstall the old driver?
Usually not; the new installer replaces it.

How often should I update?
Update when you have connectivity issues or SupportAssist recommends it.