ECS: OBS: xDoctor: l'esecuzione di xDoctor non riesce dopo la visualizzazione del messaggio Primary Node Control Check

Summary: xDoctor non viene eseguito e si chiude dopo un secondo.

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Symptoms

xDoctor non viene eseguito e si chiude dopo un secondo:

admin@ecs1node1:~> sudo xdoctor --hr
2025-11-19 10:44:03,765:    5.1-106.1 - INFO    : Adding Work - Job:1763549043 (P9) [* * * * * *] (--scope=SYSTEM --suite=default): From CLI
2025-11-19 10:44:03,766:    5.1-106.1 - INFO    : Executing Job:1763549043 - session_1763549043.766
2025-11-19 10:44:03,798:    1763549043.766 - INFO    : Initializing xDoctor v5.1-106.1 ...
2025-11-19 10:44:03,809:    1763549043.766 - INFO    : xDoctor Composition - Full Diagnostic Suite for ECS
2025-11-19 10:44:03,814:    1763549043.766 - INFO    : Starting xDoctor session_1763549043.766 ... (SYSTEM)
2025-11-19 10:44:03,814:    1763549043.766 - INFO    : Primary Node Control Check ...

Traceback (most recent call last):
  File "/opt/emc/xdoctor/lib/xdoctor/lib/cli.py", line 526, in __execute
    engine = Engine(session_id)
             ^^^^^^^^^^^^^^^^^^
  File "/opt/emc/xdoctor/lib/xdoctor/core/engine.py", line 281, in __init__
    if self.system.is_primary() == False:
       ^^^^^^^^^^^^^^^^^^^^^^^^
  File "/opt/emc/xdoctor/lib/xdoctor/lib/system.py", line 799, in is_primary
    return self.config['hosts'][self.host]['state'].startswith('M')
           ~~~~~~~~~~~~~~~~~~~~~^^^^^^^^^^^
KeyError: '169.254.2.1'

2025-11-19 10:44:04,106:    5.1-106.1 - ERROR   : Failures in Job:1763549043 Exit Code:1 (Internal Failure)
admin@ecs1node1:~>

 

Cause

xDoctor deve essere avviato dal nodo di controllo. In genere si tratta del primo nodo nel rack.
Se si verifica questo errore, xDoctor non è in grado di determinare il nodo di controllo e interrompe l'esecuzione.

Questo errore può verificarsi dopo l'espansione di un nodo.

Resolution

Contattare il supporto tecnico Dell per assistenza aprendo una Service Request e fare riferimento a questo articolo della Knowledge Base.

Affected Products

ECS

Products

ECS Appliance, ECS Appliance Software with Encryption, ECS Appliance Software without Encryption
Article Properties
Article Number: 000394248
Article Type: Solution
Last Modified: 09 Dec 2025
Version:  2
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