NetWorker:如何啟用 AUTHC 偵錯以進行故障診斷

Summary: 本知識文章概述如何啟用 NetWorker 驗證服務 (authc) 的偵錯。不建議將調試作為初始故障排除步驟。如果預設紀錄記錄無法充分詳述 authc 中遇到的問題,則建議執行此程序。

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Instructions

必須在 NetWorker (AUTHC) 伺服器上修改兩個檔案。

(1) 

Linux: /nsr/authc/webapps/auth-server/WEB-INF/classes/log4j.properties
Windows: ..\Program Files\EMC NetWorker\nsr\authc-server\tomcat\webapps\auth-server\WEB-INF\classes\log4j.properties

(2)
Linux: /opt/nsr/authc-server/conf/authc-cli-log4j.properties
Windows: ..\Program Files\EMC NetWorker\nsr\authc-server\conf\authc-cli-log4j.properties
 
注意:在更改這些檔之前,請創建每個檔的副本。

(1) log4j.properties:

log4j.properties 您應該會看到:

appender.app.policies.size.size=2000KB
appender.audit.policies.size.size=2000KB
logger.audit.level = error
rootLogger.level = warn

變更為:

appender.app.policies.size.size=100MB
appender.audit.policies.size.size=100MB
logger.audit.level = debug
rootLogger.level= debug

 

(2) authc-cli-log4j.properties:

authc-cli-log4j.properties 您應該看到的檔案:

appender.syslog.policies.size.size=100KB
rootLogger.level = error
變更為:
appender.syslog.policies.size.size=100MB
rootLogger.level= debug

 

重新啟動服務:

必須重新啟動 NetWorker 伺服器服務,偵錯變更才會生效。

Linux:

nsr_shutdown 
systemctl start networker 

Windows:

net stop nsrd
net start nsrd

 

監控 NetWorker 伺服器daemon.raw,以取得有關 NetWorker 伺服器服務 (nsrd) 啟動的訊息:

Linux: /nsr/logs/daemon.raw
Windows: ..\Program Files\EMC NetWorker\nsr\logs\daemon.raw

NetWorker:如何使用nsr_render_log呈現.raw紀錄檔

 

以 DEBUG 標記的訊息應可在下列位置看到: authc-server-audit.logauthc-server.log 

Linux: /nsr/authc/logs/
Windows: ..\Program Files\EMC NetWorker\nsr\authc-server\tomcat\logs\

停用除錯:

裝回 log4j.propertiesauthc-cli-log4j.properties 到應用調試設置之前創建的原始副本。如果未創建副本,請設置上述預設參數。必須重新啟動 NetWorker 伺服器服務,才能在未套用除錯的情況下重新載入驗證服務。

Additional Information

Affected Products

NetWorker

Products

NetWorker Family, NetWorker Series
Article Properties
Article Number: 000196412
Article Type: How To
Last Modified: 09 Jul 2025
Version:  9
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