Avamar: Hyper-V CSV backups failing with "CSV is not online"

Summary: Knowledge Base (KB) article providing resolution to Hyper-V backups failing due to offline CSV

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

Hyper-V CSV backups failing with the following errors:
 

avhypervvss Error <19387>: CSV 'Cluster Disk 2' is not online. Please check the state and restart the back-up
avhypervvss Error <19354>: Could not assign CSV(s) to user specified multi proxy nodes for better backup performance
avhypervvss Error <42458>: Failed to manage csv ownership for multiproxy backups.
avhypervvss Error <41659>: Backup did not complete successfully

Cause

One or more CSVs (Cluster Shared Volumes) is offline. 

 

MS Fail Over Cluster Manager

All CSVs that are part of the cluster must be online.

Resolution

Bring the offline CSV back online by right-clicking the offline CSV and selecting the option "Bring Online."

Affected Products

Avamar Plug-in for Hyper-V VSS
Article Properties
Article Number: 000186556
Article Type: Solution
Last Modified: 28 Oct 2025
Version:  2
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