从 NetWorker 服务器启动时无法登录 NetWorker Web UI (NWUI)
Summary:
无法登录从 NetWorker 服务器启动的 NWUI。“Failed to authenticate user administrator with the provided password on Authentication Server”（无法在身份验证服务器上使用提供的密码对用户管理员进行身份验证）
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Symptoms
从 NetWorker 服务器启动时，无法登录 NetWorker Web UI
nwui.log 中的错误：
[https-jsse-nio-9090-exec-7] INFO c.e.n.c.n.impl.GlobalApi - Authenticating user administrator on authentication server .
[https-jsse-nio-9090-exec-7] ERROR c.e.n.c.n.impl.GlobalApi - Failed to authenticate user administrator with the provided password on Authentication Server . javax.net.ssl.SSLHandshakeException: sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target
nsrlogin 正常
当 NWUI 从其他主机启动时，登录正常
nwui.log 中的错误：
[https-jsse-nio-9090-exec-7] INFO c.e.n.c.n.impl.GlobalApi - Authenticating user administrator on authentication server .
[https-jsse-nio-9090-exec-7] ERROR c.e.n.c.n.impl.GlobalApi - Failed to authenticate user administrator with the provided password on Authentication Server . javax.net.ssl.SSLHandshakeException: sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target
nsrlogin 正常
当 NWUI 从其他主机启动时，登录正常
Cause
Java 密钥库中缺少 tomcat 证书。
Resolution
在 Java 密钥库中导入 tomcat 证书“emcauthctomcat.cer”。
keytool -import -alias emcauthctomcat -keystore cacerts -file emcauthctomcat.cer
在下面的示例中，已安装 NRE 8.0.10，tomcat 证书位于默认 NetWorker 路径中。keytool 命令如下 --
keytool -import -alias emcauthctomcat -keystore "C:\Program Files\NRE\java\jre1.8.0_301\lib\security\cacerts" -file "C:\Program Files\EMC NetWorker\nsr\authc-server\tomcat\conf\emcauthctomcat.cer"
Java 密码库的默认密码是 changeit。
keytool -import -alias emcauthctomcat -keystore cacerts -file emcauthctomcat.cer
在下面的示例中，已安装 NRE 8.0.10，tomcat 证书位于默认 NetWorker 路径中。keytool 命令如下 --
keytool -import -alias emcauthctomcat -keystore "C:\Program Files\NRE\java\jre1.8.0_301\lib\security\cacerts" -file "C:\Program Files\EMC NetWorker\nsr\authc-server\tomcat\conf\emcauthctomcat.cer"
Java 密码库的默认密码是 changeit。
Article Properties
Article Number: 000193323
Article Type: Solution
Last Modified: 10 Jan 2022
Version: 3
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