DPSearch: A verificação de upgrade apresenta falha com o erro "Não foi possível remover o arquivo existente"

Summary: A pesquisa falha ao atualizar para uma versão mais recente devido a erros encontrados por um agente Puppet.

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Symptoms

O DPSearch não inicia após um upgrade para uma versão mais recente. O script de verificação de upgrade relata mensagens de erro semelhantes às seguintes:  

 
Error: Could not remove existing file
Error: /Stage[main]/Search_smart_upgrade/File[/etc/puppet/repository]/ensure: change from directory to link failed: Could not remove existing file
Warning:  /Stage[main]/Search_smart_upgrade/File[/etc/puppet/status] : Skipping because of failed dependencies.
Warning:  /Stage[main]/Search_smart_upgrade/File[/usr/local/search/tmp/smart_upgrade]: Skipping because of failed dependencies
Warning:  /Stage[main]/Search_smart_upgrade/Exec[bash upgrade.sh]: Skipping because of failed dependencies




Erros gerados pelo script de verificação de upgrade.

 

Cause

O link simbólico de /etc/puppet/modules/search_smart_upgrade/files/repository para /etc/puppet/repository está faltando.

Resolution

As seguintes etapas podem ser seguidas para resolver o problema:

  1. Interrompa os serviços do Puppet e do Puppetmaster:
service puppet stop
service puppetmaster stop

 
  1. Crie um link simbólico:
ln /etc/puppet/modules/search_smart_upgrade/files/repository /etc/puppet/repository

 
  1. Verifique se o link existe usando o comando ls -l .
  2. Inicie os serviços do Puppet e do Puppetmaster:
service puppet start
service puppetmaster start


 
 

Affected Products

Data Protection Search, PowerProtect DP4400, Data Protection Search, PowerProtect DP5300, PowerProtect DP5800, PowerProtect DP8300, PowerProtect DP8800, PowerProtect Data Protection Software, Integrated Data Protection Appliance Family , Integrated Data Protection Appliance Software, PowerProtect DP5900, PowerProtect DP8400, PowerProtect DP8900 ...
Article Properties
Article Number: 000210179
Article Type: Solution
Last Modified: 22 Aug 2025
Version:  4
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