SC Storage Customer Notification: Minimum SCOS Version Required for Self Encrypting Solid State Drives

Summary: Early drive failures may occur for Self Encrypting Solid State Drives if they are managed into a secure disk folder when the SCOS version is not at the minimum required for SEDs.

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Symptoms

This alert pertains to Self Encrypting Solid State Drives in Dell Storage Center systems.  It contains specific information related to system features and/or functionality.

 

 

Alert:

A minimum version of Storage Center Operating System (SCOS) will be required in order to support Self Encrypting Solid State Drives in Dell Storage Center systems.

 

SCOS 6.7.5 is the minimum version required to manage these drives in a secured disk folder.

If the drives are managed at a version below the minimum in a secure disk folder, then the drives may experience a premature failure during Storage Center operations.

Resolution

Resolution:

Storage Center must be running a minimum of version 6.7.5 before the drives are managed into a secured disk folder.

 

If the drives were managed in a secure disk folder while running a SCOS version below 6.7.5, contact Dell Support for assistance immediately.

Affected Products

Entry Level & Midrange, Compellent (SC, SCv & FS Series), Dell Compellent SC4020, Dell Storage SC8000, Dell Storage SCv2000, Dell Storage SCv2020, Dell Storage SCv2080, Dell Storage SC9000
Article Properties
Article Number: 000137023
Article Type: Solution
Last Modified: 21 Feb 2021
Version:  3
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