Logging Into PowerFlex Presentation Server Gives Error About GetMatched(String)

Summary: The Presentation Server (mgmt-server) web UI will not load, and HTTP error 500 about GetMatched(String) is returned after attempting to log in.

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Symptoms

The Presentation Server scaleio.log shows the following errors:

2023-06-19 10:17:19,797 [qtp1832255355-132|WARN |org.eclipse.jetty.server.HttpChannel.handleException] /
java.lang.UnsupportedOperationException: Use .getMatched(String) instead
	at org.eclipse.jetty.http.pathmap.PathMappings.getMatch(PathMappings.java:259) ~[jetty-http-9.4.49.v20220914.jar:9.4.49.v20220914]
	at org.eclipse.jetty.servlet.ServletHandler.getMappedServlet(ServletHandler.java:572) ~[rxrpc-jetty-0.7.26.jar:?]
	at org.eclipse.jetty.servlet.ServletHandler.doScope(ServletHandler.java:468) ~[rxrpc-jetty-0.7.26.jar:?]
	at org.eclipse.jetty.server.handler.ScopedHandler.nextScope(ScopedHandler.java:186) ~[jetty-server-9.4.49.v20220914.jar:9.4.49.v20220914]
	at org.eclipse.jetty.server.handler.ContextHandler.doScope(ContextHandler.java:1355) ~[jetty-server-9.4.49.v20220914.jar:9.4.49.v20220914]
	at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:141) ~[jetty-server-9.4.49.v20220914.jar:9.4.49.v20220914]
	at org.eclipse.jetty.server.handler.StatisticsHandler.handle(StatisticsHandler.java:181) ~[jetty-server-9.4.49.v20220914.jar:9.4.49.v20220914]
	at org.eclipse.jetty.server.handler.HandlerList.handle(HandlerList.java:59) ~[jetty-server-9.4.49.v20220914.jar:9.4.49.v20220914]
	at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:127) ~[jetty-server-9.4.49.v20220914.jar:9.4.49.v20220914]
	at com.emc.vxflexos.webui.backend.httpd.HttpResponseListenerHandlerWrapper.handle(HttpResponseListenerHandlerWrapper.java:24) ~[backend-server-3.6.1000.103.jar:?]
	at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:127) ~[jetty-server-9.4.49.v20220914.jar:9.4.49.v20220914]
	at org.eclipse.jetty.server.Server.handle(Server.java:516) ~[jetty-server-9.4.49.v20220914.jar:9.4.49.v20220914]
	at org.eclipse.jetty.server.HttpChannel.lambda$handle$1(HttpChannel.java:487) ~[jetty-server-9.4.49.v20220914.jar:9.4.49.v20220914]
	at org.eclipse.jetty.server.HttpChannel.dispatch(HttpChannel.java:732) ~[jetty-server-9.4.49.v20220914.jar:9.4.49.v20220914]
	at org.eclipse.jetty.server.HttpChannel.handle(HttpChannel.java:479) [jetty-server-9.4.49.v20220914.jar:9.4.49.v20220914]
	at org.eclipse.jetty.server.HttpConnection.onFillable(HttpConnection.java:277) [jetty-server-9.4.49.v20220914.jar:9.4.49.v20220914]
	at org.eclipse.jetty.io.AbstractConnection$ReadCallback.succeeded(AbstractConnection.java:311) [jetty-io-9.4.49.v20220914.jar:9.4.49.v20220914]
	at org.eclipse.jetty.io.FillInterest.fillable(FillInterest.java:105) [jetty-io-9.4.49.v20220914.jar:9.4.49.v20220914]
	at org.eclipse.jetty.io.ssl.SslConnection$DecryptedEndPoint.onFillable(SslConnection.java:555) [jetty-io-9.4.49.v20220914.jar:9.4.49.v20220914]
	at org.eclipse.jetty.io.ssl.SslConnection.onFillable(SslConnection.java:410) [jetty-io-9.4.49.v20220914.jar:9.4.49.v20220914]
	at org.eclipse.jetty.io.ssl.SslConnection$2.succeeded(SslConnection.java:164) [jetty-io-9.4.49.v20220914.jar:9.4.49.v20220914]
	at org.eclipse.jetty.io.FillInterest.fillable(FillInterest.java:105) [jetty-io-9.4.49.v20220914.jar:9.4.49.v20220914]
	at org.eclipse.jetty.io.ChannelEndPoint$1.run(ChannelEndPoint.java:104) [jetty-io-9.4.49.v20220914.jar:9.4.49.v20220914]
	at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.runTask(EatWhatYouKill.java:338) [jetty-util-9.4.49.v20220914.jar:9.4.49.v20220914]
	at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.doProduce(EatWhatYouKill.java:315) [jetty-util-9.4.49.v20220914.jar:9.4.49.v20220914]
	at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.tryProduce(EatWhatYouKill.java:173) [jetty-util-9.4.49.v20220914.jar:9.4.49.v20220914]
	at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.run(EatWhatYouKill.java:131) [jetty-util-9.4.49.v20220914.jar:9.4.49.v20220914]
	at org.eclipse.jetty.util.thread.ReservedThreadExecutor$ReservedThread.run(ReservedThreadExecutor.java:409) [jetty-util-9.4.49.v20220914.jar:9.4.49.v20220914]
	at org.eclipse.jetty.util.thread.QueuedThreadPool.runJob(QueuedThreadPool.java:883) [jetty-util-9.4.49.v20220914.jar:9.4.49.v20220914]
	at org.eclipse.jetty.util.thread.QueuedThreadPool$Runner.run(QueuedThreadPool.java:1034) [jetty-util-9.4.49.v20220914.jar:9.4.49.v20220914]
	at java.lang.Thread.run(Thread.java:750) [?:1.8.0_371]

 

The web UI shows an error screen like this:
image.png

 

Cause

With Presentation Server 3.6.1 and below, the jetty library version is not compatible with the rxrpc library. Compatibility was fixed in Presentation Server 3.6.2.

 

Resolution

Upgrade the Presentation Server to 3.6.2. Note that Presentation Server 3.6.2 requires Java 11, as stated in the Release Notes.

 

Additional Information

Impacted Versions

Presentation Server 3.6.1 and below

Fixed In Version

Presentation Server 3.6.2
 

Article Properties
Article Number: 000217721
Article Type: Solution
Last Modified: 20 Nov 2023
Version:  4
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