Avamar: System Data Domain wyświetla komunikat "Nie odpowiada" z powodu wygaśnięcia hasła użytkownika DD Boost

Summary: System Data Domain wyświetla komunikat "Nie odpowiada" z powodu wygaśnięcia hasła użytkownika DD Boost.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.
Check out other resources

Symptoms

 

  • Data Domain jest wyświetlana jako niereagująca w konsoli administratora Avamar

Stany systemu wyświetlane w konsoli Avamar Administrator

  • Właściwości Data Domain MCCLI pokazują, że użytkownik DD Boost jest prawidłowy, ale protokół SNMP jest wyłączony

mccli dd show-prop
0,23000,CLI command completed successfully.
IPv4Hostname                    IPv6Hostname TotalCapacity ServerUtilization BytesProtected FileSystemAvailable FileSystemUsed UserName DefaultReplicationStorageSystem TargetForAvamarCheckpointBackups MaximumStreamsForAvamarCheckpointBackups MaximumStreams MaximumStreamsLimit InstantAccessLimit DDOSVersion    SerialNumber   ModelNumber EncryptionStrength AuthenticationMode MonitoringStatus                                     DDBoostLicensed DDBoostEnabled DDBoostUserEnabled DDBoostUserStatus DDBoostOptionStatus SNMPstatus FileSystemStatus                Synchronizationofmaintenanceoperations
------------------------------- ------------ ------------- ----------------- -------------- ------------------- -------------- -------- ------------------------------- -------------------------------- ---------------------------------------- -------------- ------------------- ------------------ -------------- -------------- ----------- ------------------ ------------------ ---------------------------------------------------- --------------- -------------- ------------------ ----------------- ------------------- ---------- ------------------------------- --------------------------------------
dd.emc.com       N/A          174654.5 GiB  24%               57.4 TB        132008.4 GiB        42646.1 GiB   avamaruser   Yes                             No                               0                                        100            270                 1              5.6.0.5-501748 xxxxxxxxxxxxxx DD4500      unknown            unknown            Missing SNMP community string on Data Domain system. true            true           true               User Valid        Option Enabled      Disabled   Unknown since SNMP is disabled. on
 

  • Próba zalogowania się do Data Domain przy użyciu użytkownika DD Boost pokazuje, że hasło użytkownika wygasło

ssh avamaruser@dd.emc.com
Warning: Permanently added 'dd.emc.com,10.10.10.10' (RSA) to the list of known hosts.
Data Domain OS
You are required to change your password immediately (password aged)
Last login: Tue Mar  8 11:41:10 CET 2016 from 10.10.10.11 on ssh
WARNING: Your password has expired.
You must change your password now and login again!
Changing password for avamaruser.
(current) UNIX password:

Cause

  • Opcje przedawnienia hasła są ustawione na użytkownika DD Boost w Data Domain

user show detailed avamaruser
User:                                   avamaruser
Uid:                                    xxx
Role:                                   admin
Last Login From:                        <unknown>
Last Login Time:                        never
Status:                                 enabled
Password Last Changed:                  Apr 03, 2016
Disable Date:                           never
Minimum Days Between Password Change:   15
Maximum Days Between Password Change:   90
Warning Days Between Password Change:   15
Disable Days After Expire:              3
Force Password Change at Next Login:    no

Resolution

  • Zaloguj się do Data Domain za pomocą SSH przy użyciu użytkownika DD Boost

  • Po wyświetleniu monitu o odnowienie hasła wpisz bieżące i nowe hasło 

Affected Products

Avamar

Products

Avamar
Article Properties
Article Number: 000064106
Article Type: Solution
Last Modified: 22 Jul 2025
Version:  5
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.