Avamar : Le serveur MCS ne démarre pas

Le serveur MCS (Management Console Server) est arrêté et ne peut pas être démarré.

dpnctl start mcs

dpnctl: INFO: Starting MCS...
dpnctl: INFO: To monitor progress, run in another window: tail -f /tmp/dpnctl-mcs-start-output-nnnnn
dpnctl: ERROR: error return from "[ -r /etc/profile ] && . /etc/profile ; /usr/local/avamar/bin/mcserver.sh --start" - exit status 1
dpnctl: WARNING: 1 warning seen in output of "[ -r /etc/profile ] && . /etc/profile ; /usr/local/avamar/bin/mcserver.sh --start"
dpnctl: INFO: [see log file "/usr/local/avamar/var/log/dpnctl.log"]

Si la demande /tmp/dpnctl-mcs-start-output-nnnnn n’existe plus, le fichier mcserver.out affiche également l’erreur :

tail -20 /usr/local/avamar/var/mc/server_log/mcserver.out

...
Database server is running...
INFO: Starting messaging service.
INFO: Started messaging service.
=== BEGIN === check.mcs (prestart)
check.mcs passed
=== PASS === check.mcs PASSED OVERALL (prestart)
Starting Administrator Server at: Thu Jun 23 16:51:14 CEST 2016
Starting Administrator Server...
Warning: org.apache.xerces.jaxp.SAXParserImpl$JAXPSAXParser: Property 'http://www.oracle.com/xml/jaxp/properties/entityExpansionLimit' is not recognized.
Compiler warnings:
WARNING: 'org.apache.xerces.jaxp.SAXParserImpl: Property 'http://javax.xml.XMLConstants/property/accessExternalDTD' is not recognized.'
2024-06-23 16:51:53.699:INFO::Logging to STDERR via org.mortbay.log.StdErrLog
2024-06-23 16:51:53.864:INFO::jetty-6.1.23
2024-06-23 16:51:53.941:INFO::Extract lib/mcsdk-axis2.war to /usr/local/avamar/var/mc/server_tmp/Jetty_0_0_0_0_9443_mcsdk.axis2.war____.xz4n3v/webapp
2024-06-23 16:52:01.697:INFO::Started TlsSocketConnector@0.0.0.0:9443
com.avamar.asn.service.ServiceException: Unable to install services.

L’état confirme qu’il n’est pas en cours d’exécution :

mcserver.sh --status 

=== BEGIN === check.mcs (poststart)
ERROR: check.mcs: [hostname] Attempting to connect to hostname:7778 CHECK FAILED: Unable to open socket
ERROR: check.mcs: [hostname] Attempting to ping to hostname:28001 CHECK FAILED: Unable to open socket
check.mcs failed
*** FAIL *** check.mcs FAILED OVERALL (poststart)
The Administrator Server is not running.
ERROR: Unable to connect to the Administrator Server when it's not running.
Start the Administrator Server first.

Les autorisations sur le /usr/local/avamar/var/mc/server_data/prefs/mcserver.xml sont incorrects :

ls -thrl /usr/local/avamar/var/mc/server_data/prefs/

total 68K
-r-------- 1 admin admin 4.5K Jun 23 20:50 preferences.dtd
-rw------- 1 admin admin 7.2K Jun 23 20:50 avamar_keystore
-rw-r--r--  1 admin admin 44K Jun 23 20:51 mcserver.xml
-rw------- 1 admin admin 20 Jun 23 20:57 mcecroot.flg
-rw------- 1 admin admin 20 Jun 23 20:57 mcrsaroot.flg

Le fichier et le groupe doivent être admin, et les autorisations doivent être de 664 :

-rw-rw-r--  1 admin admin 44K Jun 23 20:51 mcserver.xml

1. Corrigez les autorisations et la propriété selon les besoins :

chown admin:admin /usr/local/avamar/var/mc/server_data/prefs/mcserver.xml

chmod 664 /usr/local/avamar/var/mc/server_data/prefs/mcserver.xml

2. Vérifier:

ls -thrl /usr/local/avamar/var/mc/server_data/prefs/

total 68K
-r-------- 1 admin admin 4.5K Jun 23 20:50 preferences.dtd
-rw------- 1 admin admin 7.2K Jun 23 20:50 avamar_keystore
-rw-rw-r--  1 admin admin 44K Jun 23 20:51 mcserver.xml
-rw------- 1 admin admin 20 Jun 23 20:57 mcecroot.flg
-rw------- 1 admin admin 20 Jun 23 20:57 mcrsaroot.flg