Avamar: Garbage Collection fails with the error MSG_ERR_GARBAGECOLLECT

Summary: Garbage Collection (GC) reports the message MSG_ERR_GARBAGECOLLECT caused by a manual attempt to run GC while it is already in progress.

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Symptoms

The following event is generated regarding garbage collection failing and appears in the User Interface:

Symptom: 4202, Desc: failed garbage collection with error MSG_ERR_GARBAGECOLLECT
 

The message may also be seen when attempting to start GC:

avmaint garbagecollect --ava
ERROR: avmaint: garbagecollect: server_exception(MSG_ERR_INPROGRESS)

Cause

An attempt was made to run garbage collection (GC) manually, but the garbage collection processes were already running.

Resolution

Do not attempt to run GC manually while it is already running. 

If the error appears and GC was not run manually, contact Dell Technologies Technical Support to troubleshoot the error further.

 

Affected Products

Avamar, Avamar Server
Article Properties
Article Number: 000163226
Article Type: Solution
Last Modified: 23 Apr 2025
Version:  5
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