PowerEdge: R740: varias memorias informan un error de bits múltiples (MBE) después de agregar memoria

Summary: La memoria original de R740 se actualizó a una configuración de 24 x 128 G. Una vez finalizada la actualización, toda la memoria, excepto A1 B1, informará errores de MBE. Cambie otra memoria de ranura a A1 B1 para realizar pruebas. El problema no sigue a la memoria. ...

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

2021-10-29 06:41:29	Multi-bit memory errors detected on a memory device at location(s) DIMM_B12.
2021-10-29 06:41:29	Multi-bit memory errors detected on a memory device at location(s) DIMM_B6.
2021-10-29 06:41:29	Multi-bit memory errors detected on a memory device at location(s) DIMM_B11.
2021-10-29 06:41:29	Multi-bit memory errors detected on a memory device at location(s) DIMM_B5.
2021-10-29 06:41:28	Multi-bit memory errors detected on a memory device at location(s) DIMM_B10.
2021-10-29 06:41:28	Multi-bit memory errors detected on a memory device at location(s) DIMM_B4.
2021-10-29 06:41:28	Multi-bit memory errors detected on a memory device at location(s) DIMM_B9.
2021-10-29 06:41:27	Multi-bit memory errors detected on a memory device at location(s) DIMM_B3.
2021-10-29 06:41:27	Multi-bit memory errors detected on a memory device at location(s) DIMM_B8.
2021-10-29 06:41:27	Multi-bit memory errors detected on a memory device at location(s) DIMM_B2.

Compruebe el registro de TSR, mientras el error de MBE se informa en la memoria, también hay un error de UEFI0355. La información es la siguiente.

2021-10-29 19:41:41 496 UEFI0355 All the NVDIMMs are disabled because the value of memory capacity of all the installed NVDIMMs has exceeded the maximum value supported by the processor.


 

Cause

Compruebe nuevamente el tamaño de memoria que admite la CPU utilizada.

La CPU utilizada es una Xeon Gold 5218 X2.
Una sola CPU admite un tamaño de memoria de 1 TB.

En esta configuración, 2 CPU pueden admitir hasta 2 TB de memoria.

La capacidad de memoria del servidor superó el rango de soporte de la CPU.

Resolution

Reduzca la capacidad de memoria a 2 TB.

Instale la memoria de acuerdo con las pautas de memoria del sistema en el manual de instalación y servicio.

https://dl.dell.com/content/manual31379452-dell-poweredge-r740-installation-and-service-manual.pdf?language=en-us

 

Affected Products

OEMR R740, PowerEdge R740
Article Properties
Article Number: 000193244
Article Type: Solution
Last Modified: 26 May 2025
Version:  3
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