OpenStack:备份因看似错误的响应而失败

Summary: OpenStack 备份因看似糟糕的响应而失败。在 DPE 代理日志中,Json 文件中的响应似乎缺少记录; “AttributeError:“json_record”对象没有属性“tenant_id”

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Symptoms

OpenStack 备份因看似糟糕的响应而失败。在 DPE 代理日志中,Json 文件中的响应似乎缺少记录;“AttributeError:“json_record”对象没有属性“tenant_id”
DPE 代理日志,身份验证似乎以管理员身份进行。

ERROR    avamar.service.proxy No access to tenant xxxxxx (admin)
 WARNING  avamar.service.proxy Client error: Cannot authenticate as tenant: admin
 avamar.service.proxy ==== backup_finish tenant: xxxxx client: xxxx
 INFO     avamar.stack.keystone direct_scoped_token is : False

 

dpe_proxy_service.log

- INFO     avamar.controller.conventions TENANT source      : uuid (admin) 
- INFO     avamar.controller.conventions TENANT destination : uui (avamar) 
- INFO     avamar.stack.meta nova-metadata href: https://urldefense.com/v3/__http://DPE_Proxy:8775/latest/__;!!LpKI!iyNU2VxHCuJVJ02KdrcyVvK46FIjVmgyFLiRjxPS2O0G0btCMxahE9YkrHnmnv5rjkKlwJxSAyHCuUcqKQEa6al7$ xxx secret: xxxxxxyyyyy 
- INFO     avamar.controller.backup keystone: type(keystone):<class 'avamar.stack.base.json_record'> 
- INFO     avamar.controller.backup keystone_cred: type(keystone_cred):<class 'dict'> 
- INFO     avamar.controller.proxy PROXY INSTANCE UUID(DPE_proxy-name) 
- INFO     avamar.controller.backup ==== BACKUP START ==== 
- INFO     avamar.controller.backup INSTANCE/python3.6/site-packages/avamar/controller/backup.py", line 212, in _fetch     metadata = self.meta.inspect(instance.tenant_id, instance.id) AttributeError: 'json_record' object has no attribute 'tenant_id' uuid 
- ERROR    avamar.controller.backup Cannot fetch metadata for instance: uuid Traceback (most recent call last):   File "/usr/lib/python3.6/site-packages/avamar/controller/backup.py", line 212, in _fetch     metadata = self.meta.inspect(instance.tenant_id, instance.id) AttributeError: 'json_record' object has no attribute 'tenant_id' 
- ERROR    avamar.controller.backup A client or server error on backup-start Traceback (most recent call last):   File "/usr/lib

 

Cause

Backup_Admin角色不会添加为项目的成员。

 

Resolution

将 Backup_admin 角色更改为项目成员。
请参阅屏幕截图,例如:

编辑项目

编辑项目成员

 

Affected Products

Data Protection, Data Backup & Protection Software, Avamar, OpenStack Data Protection Extension
Article Properties
Article Number: 000222805
Article Type: Solution
Last Modified: 23 Oct 2024
Version:  3
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