ECS OBS: SSH-nøkkelrotasjonsfeil og hvordan du løser det

Summary: Feilsøking av SSH-nøkkelrotasjonsoperasjoner

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Symptoms

Brukerkonsolloperasjonen kan mislykkes med følgende feil når du prøver å rotere SSH-nøklene på ECS og ObjectScale:

User console version: 9.0.0.0-22872.32964d9c78
Debug log: /opt/emc/caspian/user-console/log/20240812_065513_run_List_SSH_Keys/dbg_robot.log
================================================================================
List SSH Keys
================================================================================
Status: FAIL
Time Elapsed: 22 sec
Debug log: /opt/emc/caspian/user-console/log/20240812_065513_run_List_SSH_Keys/dbg_robot.log
HTML log: /opt/emc/caspian/user-console/log/20240812_065513_run_List_SSH_Keys/log.html
================================================================================
Messages:
Manually
================================================================================
Notes:
List SSH Keys Failed. See KB 000227137 for more details.
================================================================================

User console version: 9.0.0.0-22872.32964d9c78
Debug log: /opt/emc/caspian/user-console/log/20240812_065641_run_Rotate_SSH_Keys/dbg_robot.log
================================================================================
Rotate SSH Keys
20240812 06:56:58.334: Check for new SSH Keys
Secure keys(ED25519) already present, if continued it will be refreshed.
Do you want to continue? [yes/no]: yes
20240812 06:57:42.879: | PASS (44 sec)
================================================================================
Status: FAIL
Time Elapsed: 1 min 10 sec
Debug log: /opt/emc/caspian/user-console/log/20240812_065641_run_Rotate_SSH_Keys/dbg_robot.log
HTML log: /opt/emc/caspian/user-console/log/20240812_065641_run_Rotate_SSH_Keys/log.html
================================================================================
Messages:
Manually
================================================================================
Notes:
Rotate SSH Keys Failed. See KB 000227137 for more details.
================================================================================

Cause

Problemer med nettverkstilkobling for SSH: Nettverks- eller SSH-tilkobling mellom nodene eller med et eksternt virtuelt datasenter (VDC) kan være utilgjengelig.

SSH Keys Issue: Eksisterende SSH-nøkler i VDC er kanskje ikke riktig konfigurert.

Resolution

SSH-porten bør være åpen mellom VDC i en føderasjon for å tillate nøkkelrotasjon.

Kontakt teknisk støtte for Dell ECS og ObjectScale med loggene til noden som konsollen ble kjørt fra, hvis dette ikke løser problemet:

/opt/emc/caspian/user-console/<timestamp>_run_Refresh_Certificates/

Affected Products

ECS, ObjectScale, ECS Appliance, ECS Appliance Hardware Series, ECS Appliance Software with Encryption, ECS Appliance Software without Encryption, ObjectScale Appliance Software with Encryption, ObjectScale Appliance Software without Encryption , ObjectScale Appliance Series, ObjectScale Software Series ...
Article Properties
Article Number: 000227137
Article Type: Solution
Last Modified: 23 Jul 2025
Version:  5
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