Dell Power Button Sync Not Working After Updating Firmware on the Dell U3223QE Monitor

Summary: Learn about the Dell Power Button Sync (DPBS) functionality not working after updating the firmware on the Dell U3223QE monitor.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

The Power Button Sync functionality on a Dell U3223QE monitor may not work after updating the firmware.

Affected Monitor:

  • Dell U3223QE Monitor

Affected Firmware Version:

  • M3T103 and later

Cause

For any firmware release starting with M3T103 onwards, an option has been added to the monitor On-Screen Display (OSD) menu. This option allows a user to enable or disable the DPBS functionality. It was added to give the user additional flexibility to disable or enable DPBS and its default setting is OFF.

Resolution

To enable DPBS option like firmware versions prior to M3T103, go to OSD and enable DPBS feature. For how to use the OSD menu, see the manual.

go to OSD and enable DPBS feature

Affected Products

Dell U3223QE
Article Properties
Article Number: 000227282
Article Type: Solution
Last Modified: 21 Oct 2025
Version:  3
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