Avamar: L'aggiornamento di Data Domain ha esito negativo con errore SSH client non autenticato
Summary: Questo articolo illustra un problema in cui la modifica di Data Domain su un Avamar Server genera l'errore "Update Data Domain failed" perché "SSH client not authenticated". Quando si aggiunge un nuovo Data Domain a un sistema Avamar, il messaggio di errore è: "Impossibile aggiungere la stringa della community SNMP al sistema Data Domain." ...
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Symptoms
Quando si modifica Data Domain utilizzando l'interfaccia utente Avamar (AUI), l'operazione ha esito negativo con l'errore
Update DataDomain failed.

/usr/local/avamar/var/mc/server_log/mc-rest-api.log Mostra:
2024-12-18 15:01:54.077 WARN 8841 --- [AsyncTask-1] com.avamar.mc.api.task.AsyncTask: Unexpected error occurred in async task
com.avamar.mc.api.core.exception.RestClientException: Update DataDomain failed.
at com.avamar.mc.api.datadomain.service.DataDomainServiceImpl.updateDataDomain(DataDomainServiceImpl.java:192)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:498)
at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:344)
at org.springframework.aop.framework.ReflectiveMethodInvocation.invokeJoinpoint(ReflectiveMethodInvocation.java:198)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:163)
at org.springframework.aop.interceptor.AsyncExecutionInterceptor.lambda$invoke$0(AsyncExecutionInterceptor.java:115)
at org.springframework.aop.interceptor.AsyncExecutionAspectSupport.lambda$doSubmit$3(AsyncExecutionAspectSupport.java:276)
at java.util.concurrent.CompletableFuture$AsyncSupply.run(CompletableFuture.java:1604)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
at java.lang.Thread.run(Thread.java:750)
2024-12-18 15:01:54.079 WARN 8841 --- [AsyncTask-1] com.avamar.mc.api.task.AsyncTask : Task.Error(code=31300, exception=com.avamar.mc.api.core.exception.RestClientException: Update DataDomain failed., details=null, event=Event(id=3984576, time=1734555714069, code=31300, category=APPLICATION, type=WARNING, severity=PROCESS, summary=Ssh client is not authenticated, domain=/, hasData=No, swSource=MCS:VM, source=EventSource(nodeId=av-server, programName=com.avamar.mc.datadomain.DataDomainService, sourceHardwareId=CKM01234567890_100-580-846-00-FFF, hardwareId=CKM01234567890_100-580-846-00-FFF, ddrName=dd-srv.lab.com, ddrId=8E72DC56A503F3865A0A418BFEF9414E3A4D7981, gsanVersion=19.10.0-135), data=EventData(attributes={dd=dd-srv.lab.com, ipv6Hostname=, user=ddboost, requestor={product=INTERNAL, role=Administrator, domain=/, host=192.168.1.110, user=MCUser}, ipv4Hostname=dd-srv.lab.com}), dataList=null, principal=UserPrincipal(id=69d23d7e-567e-4f98-ae2e-17367ec68f80, name=MCUser, domain=/, host=/192.168.1.110, product=INTERNAL, productVersion=null, role=ROOT), detail=null))
La colonna /usr/local/avamar/var/mc/server_log/mcserver.log.0 Mostra la seguente eccezione:
Unsupported type: OPENSSH PRIVATE KEY 10/24-13:53:03.00526 [RMI TCP Connection(2239)-192.168.1.110#50125] com.avamar.mc.datadomain.DataDomainService._updateDdr FINE: Validate key based ssh connection when updating ddr 10/24-13:53:03.00526 [RMI TCP Connection(2239)-192.168.1.110#50125] com.avamar.asn.service.ServiceContainerImpl.getService FINE: Service get initiated to service: com.avamar.mc.prefs.MCSPreferencesService 10/24-13:53:03.00526 [RMI TCP Connection(2239)-192.168.1.110#50125] com.avamar.asn.service.ServiceContainerImpl.getService FINE: Service get completed for service: com.avamar.mc.prefs.MCSPreferencesService 10/24-13:53:03.00526 [RMI TCP Connection(2239)-192.168.1.110#50125] com.avamar.mc.datadomain.DdrSshUtils.loadJ2sshLicense INFO: Successfully load j2ssh license 10/24-13:53:03.00601 [RMI TCP Connection(2239)-192.168.1.110#50125] com.avamar.mc.util.MCException.logException WARNING: com.sshtools.publickey.InvalidPassphraseException: Unsupported type: OPENSSH PRIVATE KEY at com.sshtools.publickey.OpenSSHPrivateKeyFile.toKeyPair(OpenSSHPrivateKeyFile.java:79) at com.avamar.mc.datadomain.DdrSsh.createSshClient(DdrSsh.java:140) at com.avamar.mc.datadomain.DdrSsh.createSshClient(DdrSsh.java:189) at com.avamar.mc.datadomain.DdrSsh.validateCredentials(DdrSsh.java:283) at com.avamar.mc.datadomain.DataDomainService.validateKeyBasedSshConnection(DataDomainService.java:3563) at com.avamar.mc.datadomain.DataDomainService._updateDdr(DataDomainService.java:1179) at com.avamar.mc.datadomain.DataDomainService.updateDdr(DataDomainService.java:1036) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) at java.lang.reflect.Method.invoke(Method.java:498)
Cause
Il rollup di sicurezza del sistema operativo più recente contiene una nuova versione di OpenSSH.
La versione precedente del rollup di sicurezza del sistema operativo mostra
La versione precedente del rollup di sicurezza del sistema operativo mostra
OpenSSH_7.2p2:
admin@av-serveradmin@av-server:~/>: awk -F'"' '/<package-survey/ {print $2}' /usr/local/avamar/var/package-survey-*post_errata* |sort|tail -1
2023-R3-v4
admin@av-server:~/>: ssh -V
OpenSSH_7.2p2, OpenSSL 1.0.2p-fips 14 Aug 2018 (OwB:1.5.9.0, BSAFE Micro Edition Suite:5.0.1.0)
admin@av-server:~/>: Una versione recente del rollup di sicurezza del sistema operativo mostra OpenSSH_8.4p1:
admin@av-server:~/>: awk -F'"' '/<package-survey/ {print $2}' /usr/local/avamar/var/package-survey-*post_errata* |sort|tail -1
2024-R3-v4
admin@av-server:~/>:
admin@av-server:~/>: ssh -V
OpenSSH_8.4p1, OpenSSL 1.1.1d 10 Sep 2019
admin@av-server:~/>:
Management Console Server (MCS) non supporta una chiave privata con OPENSSH come intestazione, ma solo RSA.
Resolution
Questo problema richiede la modifica di
Contattare il Supporto Dell e fare riferimento all'ID di questo articolo. Il supporto Dell deve eseguire le modifiche.
mcddrcreate_sshkey file e rigenerando il file ddr_key.
Contattare il Supporto Dell e fare riferimento all'ID di questo articolo. Il supporto Dell deve eseguire le modifiche.
Affected Products
Avamar, Avamar ServerArticle Properties
Article Number: 000265265
Article Type: Solution
Last Modified: 02 Dec 2025
Version: 5
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