NetWorker:Azure VM 快照還原「azureCreateVM:建立 nic 時發生錯誤」

Summary: NetWorker Azure 虛擬機器 (VM) 還原 (nsrazure_recover) 失敗,並顯示錯誤「azureCreateVM:建立 nic 時發生錯誤」

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Symptoms

NetWorker 已設定為執行 Azure VM 快照保護。
Azure VM 快照還原失敗,並在 nsrazure_recover 記錄:

Linux:/nsr/logs/adhoc/nsrazure_recover/jobid.log
Windows (預設):C:\Program Files\EMC NetWorker\nsr\logs\adhoc\nsrazure_recover\jobid.log

Using 'VNET-NAME' vnet from resource group 'RESOURCE-GROUP-NAME'.
Target VM 'RESOURCE-GROUP-NAME:VM-NAME-TESTRESTORE' does not exist and will be recreated.
Restoring OS disk 'VM-NAME_OsDisk_1'.
Using 'STORAGE-ACCOUNT-NAME' storage account from resource group 'RESOURCE-GROUP-NAME'.
Recovered disk from ssid 'SSID' to resource group 'RESOURCE-GROUP-NAME', storage account 'STORAGE-ACCOUNT-NAME'
Recreating the VM 'VM-NAME-TESTRESTORE' in resource group 'RESOURCE-GROUP-NAME'.
208119:nsrazure_recover: Error from url 'https://management.azure.com/subscriptions/SUBSCRIPTION-ID/resourceGroups/RESOURCE-GROUP-NAME/providers/Microsoft.Network/networkInterfaces/RESOURCE-GROUP-NAME_VM-NAME-TESTRESTORE_nic?api-version=2023-02-01': Response Code: 400 Response Data: {"error":{"code":"SubnetIsFull","message":"Subnet /subscriptions/SUBSCRIPTION-ID/resourceGroups/RESOURCE-GROUP-NAME/providers/Microsoft.Network/virtualNetworks/VNET-NAME/subnets/SUBNET-NAME with address prefix 10.x.x.x/xx does not have enough capacity for 1 IP addresses.","details":[]}}
207899:nsrazure_recover: azureCreateVM: error while creating nic
207984:nsrazure_recover: Creating VM 'RESOURCE-GROUP-NAME:VM-NAME-TESTRESTORE' failed.

Cause

在 Azure VM 還原期間,系統會指定 Azure 虛擬網路 (VNET) 和子網路。

在還原期間指定的 Azure 子網沒有任何可用於恢復的 VM 的可用 IP 位址。
 Azure 子網路中沒有可用的 IP 

Resolution

有兩個選項:

  • 如果必須使用指定的 VNET 和子網,Azure 管理員必須在 Azure 子網中添加或釋放 IP 位址。
  • NetWorker 備份系統管理員可以在具有可用 IP 位址的相同 VNET 中,指定不同的 Azure 子網路。或者,如果 VNET 僅包含一個子網,請在目標 Azure 資源組中標識具有可用 IP 的 VNET 和子網。

Affected Products

NetWorker

Products

NetWorker Family
Article Properties
Article Number: 000345802
Article Type: Solution
Last Modified: 16 Jul 2025
Version:  2
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