PowerProtect Data Manager: Virtuaalikoneen varmuuskopiointi on valmis, mutta ilmoittaa CBT-poikkeuksesta

Summary: PowerProtect Data Manager (PPDM): Virtuaalikoneen (VM) varmuuskopiointi on valmis, mutta ilmoittaa CBT (Change Block Tracking) -toiminnosta ja yhteyteen liittyvästä poikkeuksesta.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.
Check out other resources

Symptoms

Varmuuskopiointi on valmis, mutta se ilmoittaa seuraavasta poikkeuksesta:

BackupVmSessions-7953fa47-464c-4e1a-bd9e-c75dba550cb5.log.gz: 2023-04-11T12:21:59.646Z ERROR: [a7f64e4e66eb12ea;a034f4655187aa6c] Unable to open source VMDK '[xxxx-000002.vmdk'. VDDK Error: 14009: The server refused connection.
BackupVmSessions-7953fa47-464c-4e1a-bd9e-c75dba550cb5.log.gz: 2023-04-11T12:21:59.646Z ERROR: [a7f64e4e66eb12ea;a034f4655187aa6c] Unable to query allocated blocks of virtual disk '[xxxx-000002.vmdk'.
BackupVmSessions-7953fa47-464c-4e1a-bd9e-c75dba550cb5.log.gz: 2023-04-11T12:21:59.646Z ERROR: [a7f64e4e66eb12ea;a034f4655187aa6c] Unable to collect list of allocated blocks for 'Hard disk 1'.
BackupVmSessions-7953fa47-464c-4e1a-bd9e-c75dba550cb5.log.gz: 2023-04-11T12:21:59.646Z WARN: [a7f64e4e66eb12ea;a034f4655187aa6c] Unable to collect list of allocated blocks for 'Hard disk 1'. Unable to query allocated blocks of virtual disk '[xxxx-000002.vmdk'. Unable to open source VMDK '[xxxx-000002.vmdk'. VDDK Error: 14009: The server refused connection.
BackupVmSessions-7953fa47-464c-4e1a-bd9e-c75dba550cb5.log.gz: 2023-04-11T12:21:59.646Z NOTICE: [a7f64e4e66eb12ea;a034f4655187aa6c] Used Block metadata is not available for "Hard disk 1".
BackupVmSessions-7953fa47-464c-4e1a-bd9e-c75dba550cb5.log.gz: 2023-04-11T12:21:59.651Z TRACE: [a7f64e4e66eb12ea;a034f4655187aa6c] Examining datastore Datastore:datastore-69, type 'VMFS'.
BackupVmSessions-7953fa47-464c-4e1a-bd9e-c75dba550cb5.log.gz: 2023-04-11T12:21:59.651Z WARN: [a7f64e4e66eb12ea;a034f4655187aa6c] CBT data not available: Synthesizing used block list to cover entire logical disk.
BackupVmSessions-7953fa47-464c-4e1a-bd9e-c75dba550cb5.log.gz: 2023-04-11T12:21:59.651Z NOTICE: [a7f64e4e66eb12ea;a034f4655187aa6c] Used bytes = 107374182400, changed bytes = 2071789568, change rate = 001.93%.

 

Cause

Suojausmoduuli (vProxy) ei pysty keskustelemaan liittyvän VMware ESXi -palvelimen portin 902 kanssa.

Resolution

Varmista, että Protection Engine (vProxy) pystyy kommunikoimaan VMware ESXi -palvelimen portin 902 kanssa. 

Affected Products

PowerProtect Data Manager, PowerProtect Software
Article Properties
Article Number: 000212665
Article Type: Solution
Last Modified: 19 Sept 2025
Version:  3
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.