PowerProtect：由于 PowerProtect Data Manager 19.20 中的主机名解析不正确，导致部署失败并显示允许列表 API 错误
Summary: 部署 PowerProtect Data Manager （PPDM） 版本 19.20 搜索节点时，会出现此问题。这会导致初始化失败，原因是 InfrastructureNodeSessions 失败，并且无法生成证书密钥和允许列表完全限定域名 （FQDN）。
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Symptoms
无法部署 PPDM 19.20 搜索节点。
错误消息：
"Error message "Unable to generate cert-key, thumbprint string for node deployment - unable to allowlist fqdn"!
Unable to deploy VM. Unable to generate virtual machine deployment configuration. Unable to generate cert-key, thumbprint string for node deployment. unable to allowlist fqdn. Request unsuccessful: Post "https://localhost:8443/api/v2/whitelist": http: ContentLength=76 with Body length 0 (0
Cause
PPDM 的 IP 地址和 FQDN 已在 /etc/hosts 文件中被注释掉，这导致 Eureka 解析了不正确的主机名，从而导致允许列表 API 失败并阻止搜索引擎成功部署。
admin:~> date; curl -w '\nHTTP_CODE=%
> {http_code}
> \n' -s -k -H "Authorization: Bearer $token" -H "Content-Type: application/json" -X POST https://localhost:8443/api/v2/whitelist -k -d '
> {"expiresAt" : "2026-02-10T22:29:13.000Z", "ip" : "xxx.xxx.xxx.xxx", "state": "APPROVED"}
> '; date
Thu 18 Sep 2025 07:59:07 AM EDT
{ "reason" : "The service is unavailable.", "remediation" : "Try the operation again later.", "code" : 503, "path" : "/api/v2/whitelist", "timestamp" : 1758196747565, "details" : [ ] }
HTTP_CODE=%
{http_code}
Resolution
在 PPDM 主机的 /etc/hosts 中添加了正确的条目，并重新启动了 AAA 和 Eureka。
然后重新部署了搜索引擎。
Article Properties
Article Number: 000371019
Article Type: Solution
Last Modified: 29 Sept 2025
Version: 2
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