NetWorker (Linux): NetWorker 19.13 -versioon päivittäminen AUTHC-palvelimen määrittäminen ei onnistu

Summary: Linux NetWorker -palvelimen päivittäminen versioon 19.13.x aiemmasta versiosta ilmoittaa Java-virheestä AUTHC-asennuksen aikana.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

NetWorker-todennuspalvelu ilmoittaa seuraavasta virheestä päivitettäessä versioon 19.13.x aiemmasta versiosta:

Exception in thread "main" java.lang.UnsupportedClassVersionError: com/emc/brs/auth/util/ServiceConfigurator has been compiled by a more recent version of the Java Runtime (class file version 61.0), this version of the Java Runtime only recognizes class file versions up to 52.0

Sama virhe palautetaan AUTHC-määrityskomentosarjaa suoritettaessa: /opt/nsr/authc-server/scripts/authc_configure.sh

[root@lnx-srvr01 linux_x86_64]# /opt/nsr/authc-server/scripts/authc_configure.sh

Specify the directory where the Java Standard Edition Runtime Environment (JRE) software is installed [/opt/nre/java/latest]:

The installation process will install an Apache Tomcat instance.
For optimum security, EMC NetWorker Authentication Service will
use a non-root user (nsrtomcat) to start the Apache Tomcat instance.
If your system has special user security requirements, ensure that proper
operational permissions are granted to this non-root user (nsrtomcat).
Please refer to NetWorker Installation Guide.
Exception in thread "main" java.lang.UnsupportedClassVersionError: com/emc/brs/auth/util/ServiceConfigurator has been compiled by a more recent version of the Java Runtime (class file version 61.0), this version of the Java Runtime only recognizes class file versions up to 52.0
        at java.lang.ClassLoader.defineClass1(Native Method)
        at java.lang.ClassLoader.defineClass(ClassLoader.java:756)
        at java.security.SecureClassLoader.defineClass(SecureClassLoader.java:142)
        at java.net.URLClassLoader.defineClass(URLClassLoader.java:473)
        at java.net.URLClassLoader.access$100(URLClassLoader.java:74)
        at java.net.URLClassLoader$1.run(URLClassLoader.java:369)
        at java.net.URLClassLoader$1.run(URLClassLoader.java:363)
        at java.security.AccessController.doPrivileged(Native Method)
        at java.net.URLClassLoader.findClass(URLClassLoader.java:362)
        at java.lang.ClassLoader.loadClass(ClassLoader.java:418)
        at sun.misc.Launcher$AppClassLoader.loadClass(Launcher.java:359)
        at java.lang.ClassLoader.loadClass(ClassLoader.java:351)
        at sun.launcher.LauncherHelper.checkAndLoadMain(LauncherHelper.java:641)
ERROR: Could not get hostname in FQDN format.
HUOMAUTUS: Tässä tietämyskannan artikkelissa kuvattu ongelma koskee myös version 19.13 NetWorker Management Console (NMC) ja NetWorker Web User Interface (NWUI) -palvelimia.

Cause

NetWorker 19.13 edellyttää Java Development Kit (JDK) 17 -pakettia. NetWorker-palvelimessa on käytössä Java Runtime Environment (JRE) 1.8, jota käytettiin NetWorkerin versiossa 19.12 ja sitä aiemmissa versioissa.

[root@lnx-srvr01 linux_x86_64]#  sudo find /usr /opt /lib* -type f -name "java" 2>/dev/null
/opt/nre/java/jre1.8.0_421/bin/java
HUOMAUTUS: NetWorker 19.13 -asennusoppaassa kerrotaan NetWorker-komponenttien Java-vaatimukset. https://www.dell.com/support/product-details/product/networker/docs

Resolution

Asenna NetWorker Runtime Environment (NRE) 17.0.1 (tai uudempi) tai Oracle-lisensoitu JDK 17. NRE on saatavilla seuraavilla tavoilla: https://www.dell.com/support/product-details/en-us/product/networker/drivers

NetWorker Runtime Environment (NRE): Johdanto ja asennus

Esimerkki:

[root@lnx-srvr01 17.0.1]# rpm -Uvh nre-linux-17.0.1.rpm
warning: nre-linux-17.0.1.rpm: Header V3 RSA/SHA256 Signature, key ID ff48d101: NOKEY
Verifying...                          ################################# [100%]
Preparing...                          ################################# [100%]
Updating / installing...
   1:nre-17.0.1-1                     ################################# [ 50%]
                NOTE: To complete configuration execute the following script :
                        /opt/nre/nreconfig.sh
Cleaning up / removing...
   2:nre-8.0.22-1                     ################################# [100%]

[root@lnx-srvr01 17.0.1]# /opt/nre/nreconfig.sh

Creating the installation log in /opt/nre/logs/install.log.

Performing initialization. Please wait...

NRE configuration completed


Kun olet päivittänyt JDK 17 -versioon, suorita authc_configure.sh Määritettävä komentosarja authc:

[root@lnx-srvr01 ~]# /opt/nsr/authc-server/scripts/authc_configure.sh

Specify the directory where the Java Standard Edition Runtime Environment (JRE) software is installed [/opt/nre/java/latest]:

The installation process will install an Apache Tomcat instance.
For optimum security, EMC NetWorker Authentication Service will
use a non-root user (nsrtomcat) to start the Apache Tomcat instance.
If your system has special user security requirements, ensure that proper
operational permissions are granted to this non-root user (nsrtomcat).
Please refer to NetWorker Installation Guide.

The Apache Tomcat will use "lnx-srvr01.networker.lan" as the host name.
The Apache Tomcat will use "9090" as the port number.

The NetWorker Authentication Service requires a keystore file to configure encryption and to provide SSL support.

EMC recommends that you specify a keystore password that has a minimum of six characters.

Do you want to use the existing keystore /nsr/authc/conf/authc.keystore [y]?

Specify password for the existing keystore:
The install will use the existing certificate "emcauthctomcat" for Apache Tomcat.
The install will use the existing certificate "emcauthcsaml" for Authentication Service.

Creating the installation log in /opt/nsr/authc-server/logs/install.log.

Performing initialization. Please wait...


The installation completed successfully.

[root@lnx-srvr01 ~]# systemctl start networker

Tarkista NetWorker-palvelin /nsr/logs/daemon.raw Palvelun käynnistyksen seuraaminen: NetWorker: nsr_render_log käyttäminen lokitiedostojen hahmontamiseen .raw

Additional Information

Tässä tietämyskannan artikkelissa kuvattu ongelma ilmenee myös uusien 19.13-käyttöönottojen yhteydessä, jos JDK 17 -vaatimukset eivät täyty.

NetWorker: NMC Launcher ei muodosta yhteyttä NMC:hen NetWorker 19.13 -päivityksen jälkeen

Affected Products

NetWorker

Products

NetWorker Family
Article Properties
Article Number: 000334243
Article Type: Solution
Last Modified: 18 Jun 2025
Version:  4
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