SC_DISK_ERR1 CHECK DATA PROTECT (Sense key: 07 DATA PROTECT) recorded on an AIX host attached to a Dell Technologies array

Resumen: Write are failing from time to time, leading to an LVM error (LVM_IO_FAIL - EWRPROTECT) for no obvious reason, as if the device was "write protected." The error was reported as: "AIX shows disk operation error on array with PowerPath. No error showed in the array…." ...

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Síntomas

Write occurs at a non-yet allocated location of a thin device. The device is not fully allocated as per the bellow example:

PV_NAME           PV STATE          TOTAL PPs   FREE PPs    FREE DISTRIBUTION
hdiskpower0       active            2047        1176        70..00..287..409..410

 

The presence of free PPs (Physical Partitions) proves that, most probably, not all the storage for this device has been provisioned yet, although there is not a direct 1 to 1 relationship between allocated storage and free PPs.

 

Environment:
DELL EMC SW: PowerPath for AIX (any release)
DELL EMC HW: VNX/Unity using thin devices
DELL EMC HW: VMAX/PMAX
Non-DELL EMC SW: MPIO
OS: AIX

 

Issue: AIX shows disk operation error on Dell Technologies array with PowerPath. No error showed in the array (as initially reported) from time to time, writes are failing with the following characteristic sense bytes: 0102 0000 7000 0700

When using "summ" (IBM free decoder) to decode the error, it translates into "CHECK DATA PROTECT; ASC/ASCQ 2707"

Error SC_DISK_ERR1 as they appear in errpt -a, with characteristic sense bytes:

SENSE DATA
0A00 2A00 6F56 24E0 0000 2004 0000 0000 0000 0000 0000 0000 0102 0000 7000 0700
0000 000A 0000 0000 2707 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
...

SCSI_CMD: 2A WRITE(10)
Status validity : 01 SCSI status field is valid
SCSI status     : 02 CHECK (SCSI sense is valid)
SCSI Sense code : Response code: 70 Current errors --- Indicator bits: 00
Sense key: 07 DATA PROTECT

 

Other symptoms: Attempt to increase the size of the file system on the VG hold by the device is failing:

# chfs -a size=+25G /data
chfs:/dev/data : There is an input or output error
chfs failed : There is an input or output error

 

Causa

The device is a thin device, and the pool on the array is 100% full. As a consequence, any attempt to write data at a not yet allocated position is failing .... with a (misleading) write protected status.

 

Resolución

If from the array perspective the device is indeed a thin device and if it is confirmed that the pool is 100% full, space must be added to the pool to allow expansion of the device and provisioning.

 

Productos afectados

PowerMax, VMAX, XtremIO, Dell EMC Unity Family, VNX/VNXe

Productos

PowerPath for AIX
Propiedades del artículo
Número del artículo: 000072366
Tipo de artículo: Solution
Última modificación: 12 dic 2025
Versión:  6
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