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Número del artículo: 000125283

How to Check the System Configuration on Your Dell Computer

Resumen: This guide explains how to check your computer's components list online. This includes hardware, software, and services purchased with the computer.

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Contenido del artículo

Síntomas

Knowing a computer's component list (system configuration) allows you to:

  • Identify known issues
  • Determine updates for components
  • Determine hardware specifications

Causa

Not applicable

Resolución

Follow the steps to find your computer's configuration information:

  1. Browse to the Dell Support website.
  2. You are given two options to identify your computer and then view the configuration information.
    Either:
    • Select the listing for your computer under View This PC and then click Explore Product Support.
      Note: When there is no listing for your computer under View This PC, you can select Download & Install SupportAssist, which automatically identifies your computer for you. Follow the prompts to download and install SupportAssist.
    • Enter the Service Tag, Product ID, or Model and then select the Search button.
Note: For more information, reference How to Find the Product Model of your Dell Computer or the video below.

Support site search options
Figure 1: Support site search

  1. Ensure that you are on the Overview tab.

Overview tab
Figure 2: Overview tab

  1. Select the link for View product specs under Quick links.

View product specs
Figure 3: View product specs

  1. Choose the appropriate option: Original configuration (as shipped) or Current configuration (prompts you to run SupportAssist to analyze your computer).
  2. A list of components that are configured on your computer appears, with the Dell part number, description, and quantity.
Note: Touch or click Expand All to see all the part numbers within the SKU numbers.

Find your Desktop, Laptop, or AIO Service Tag

Duration: 1:20
Closed captions: Available in multiple languages. Use the CC icon to change the closed caption language.

How to Check the System Configuration on Your Dell System QuickTips

Duration: 01:40
Closed captions: English only

Información adicional

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Propiedades del artículo

Producto comprometido

Desktops & All-in-Ones, Gateways & Embedded PCs, Laptops, Tablets

Fecha de la última publicación

26 feb 2024

Versión

16

Tipo de artículo

Solution

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