NetWorker NVP vProxy: nsrvproxy_mgmt upgrade fails with "Unable to find information for 'VPROXY_NAME' vProxy."
Resumen: Upgrading the NetWorker VMware Protection (NVP) vProxy appliance using the nsrvproxy_mgmt command fails with "Unable to find information for 'VPROXY_NAME' vProxy"
Síntomas
nsrvproxy_mgmt command-line utility is being used to upgrade the vProxy appliance to a newer release. The nsrvproxy_mgmt execution fails, indicating that it failed to find information for the vProxy appliance.
C:\Windows\system32>nsrvproxy_mgmt redeploy -h nvp01.amer.lan -z ****** -f
160859:nsrvproxy_mgmt: vProxy management job started with CLI: 'nsrvproxy_mgmt redeploy -h nvp01.amer.lan -z **** -f '
162208:nsrvproxy_mgmt: Unable to find information for 'nvp01.amer.lan' vProxy.
161319:nsrvproxy_mgmt: vProxy management job completed with errors.Causa
The vProxy name specified in the nsrvproxy_mgmt syntax does not match the vProxy name in the NetWorker Server Database (NSRDB). For example, in the nsrvproxy_mgmt specified the fully qualified domain name (FQDN) of the vProxy, but the NSRDB has the vProxy short name or conversely.
The nsrvproxy_mgmt syntax should match the vProxy name in the NSRDB. The vProxy name in the NSRDB can be found using the NetWorker Management Console (NMC) under "Devices > VMware Proxies" or using the nsradmin command-line utility.
C:\Windows\system32> nsradmin
nsradmin> show name
nsradmin> p type : NSR VMware proxy
name: nvp01;
name: nvp02.amer.lan;
nsradmin>
In this instance, the vProxy was added to NetWorker using its shortname. nsrvproxy_mgmt does not use Domain Name System (DNS) resolution, it checks the NetWorker resource database (nsrdb) for the vProxies "name" value.
Resolución
Run the nsrvproxy_mgmt upgrade command using the vProxy name as it appears in the NetWorker Management Console, NetWorker Web User Interface, or nsradmin command-line utility.