Omitir para ir al contenido principal
  • Hacer pedidos rápida y fácilmente
  • Ver pedidos y realizar seguimiento al estado del envío
  • Cree y acceda a una lista de sus productos
  • Administre sus sitios, productos y contactos de nivel de producto de Dell EMC con Administración de la empresa.

042-xxx Errors on the Dell 5130cdn Color Laser Printer

Resumen: Troubleshooting 042-324, 042-330, 042-700,142-700 errors on a Dell 5130cdn Color Laser Printer.

Es posible que este artículo se traduzca automáticamente. Si tiene comentarios sobre su calidad, háganoslo saber mediante el formulario en la parte inferior de esta página.

Contenido del artículo


Síntomas

Printers displays one of the following errors:

  • 042-324: IOT Belt Unit Motor Failure Error
  • 042-330: IOT Fuser Fan Failure Error
  • 042-700 or 142-700: IOT over Heat Stop/IOT over Heat Forced Half Speed Error

Causa

No cause information is available.

Resolución

042-324: IOT Belt Unit Motor Failure Error

Belt Unit Motor failure is detected.
  • Cycle power on the Printer.
    1. Turn the printer off.
    2. Wait 10 seconds.
    3. Turn the printer on.
    4. Determine if the issue still occurs.
       

If these steps do not correct the problem, contact Dell Technical Support.


042-330: IOT Fuser Fan Failure Error

MCU detects an error upon receiving error signal from the Fuser Fan.
  • Cycle power on the Printer.
    1. Turn the printer off.
    2. Wait 10 seconds.
    3. Turn the printer on.
    4. Determine if the issue still occurs.
       

If these steps do not correct the problem, contact Dell Technical Support.


042-700 / 142-700: IOT over Heat Stop/IOT over Heat Forced Half Speed Error

042-700: Printing has been suspended because inside the printer is extraordinarily hot. Wait until the error message turns off with the power to the printer remained on.
142-700: The printing speed has decreased because inside the printer is extraordinarily hot. Do not start another printing job until the error message turns off.
  • Cycle power on the Printer.
    1. Turn the printer off.
    2. Wait 10 seconds.
    3. Turn the printer on.
    4. Determine if the issue still occurs.
       

If these steps do not correct the problem, contact Dell Technical Support.


Propiedades del artículo


Producto comprometido

Dell 5130cdn Color Laser Printer

Fecha de la última publicación

21 mar 2023

Versión

4

Tipo de artículo

Solution