Data Protection Advisor: Saving a new SharePoint configuration causes Error 0 - Unknown error occurred
Résumé: Saving a new SharePoint configuration causes Error 0 - Unknown error occurred
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Symptômes
When saving a new SharePoint configuration in DPA UI, an error occurs:
In the server.log on the DPA application server, the following error appears:
2022-07-04 05:23:37,558 ERROR [com.emc.dpa.command.serversettings.SharePointSettingsCommandsBean] (Thread-278) Failed to connect to https://mysites.sharepoint.com/sites/DPA_Reports : Connect to login.microsoftonline.com:443 failed: connect timed out
In the server.log on the DPA application server, the following error appears:
2022-07-04 05:23:37,558 ERROR [com.emc.dpa.command.serversettings.SharePointSettingsCommandsBean] (Thread-278) Failed to connect to https://mysites.sharepoint.com/sites/DPA_Reports : Connect to login.microsoftonline.com:443 failed: connect timed out
Cause
The DPA application server does not have access to the Internet.
Confirm by using a browser on the server to access the website https://login.microsoftonline.com.
Or
Use a command like "curl -I https://login.microsoftonline.com".
The first like returned should be HTTP/1.1 200 OK.
In this case, the command returned "curl: (7) Failed to connect to https://login.microsoftonline.com port 443: Connection timed out"
Confirm by using a browser on the server to access the website https://login.microsoftonline.com.
Or
Use a command like "curl -I https://login.microsoftonline.com".
The first like returned should be HTTP/1.1 200 OK.
In this case, the command returned "curl: (7) Failed to connect to https://login.microsoftonline.com port 443: Connection timed out"
Résolution
Configure the DPA application server with Internet access.
Produits concernés
Data Protection AdvisorPropriétés de l’article
Numéro d’article: 000201203
Type d’article: Solution
Dernière modification: 10 Nov 2022
Version: 3
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