AppSync: Unable to create a service plan completion report using AppSync GUI

Résumé: Unable to export a service plan completion report using AppSync GUI.

Cet article concerne Cet article ne concerne pas Cet article n’est associé à aucun produit spécifique. Toutes les versions du produit ne sont pas identifiées dans cet article.
Consulter d’autres ressources

Symptômes

Unable to export a service plan completion report using AppSync 4.5 GUI.

If "Include table headers" is selected and "Export only selected rows" is NOT selected, downloading would not happen. Actually, nothing happened.
SERVICE_PLAN_COMPLETION_REPORT.png

If both "Include table headers" and "Export only selected rows" are selected, downloading started and CSV file was downloaded. However, all data was missing.
SERVICE_PLAN_COMPLETION_REPORT-2.png

CSV.png

Cause

This is an AppSync UI bug.

Résolution

Workaround:
The following AppSync CLI command can be used to export a service plan completion report.
  
appsync-cli.bat -report report_type=spc detailed=true

Sample command output: 
C:\EMC\AppSync\appsync-cli>appsync-cli.bat -report report_type=spc detailed=true
Picked up JAVA_TOOL_OPTIONS: "-Dos.name=Windows Server 2019"

Exporting SPC Details to: "C:\EMC\AppSync\Service_Plan_Completion_Report_2022_12_26_18_24_38.csv"

Service_Plan_Completion_Report_2022_12_26_18_24_38.csv
CSV_good.png


Permanent fix:
This issue is expected to be resolved in the version following 4.5.

Informations supplémentaires

Refer to the release notes of the version following 4.5 to determine if the fix has been included.

Produits concernés

AppSync
Propriétés de l’article
Numéro d’article: 000206985
Type d’article: Solution
Dernière modification: 16 mai 2026
Version:  4
Trouvez des réponses à vos questions auprès d’autres utilisateurs Dell
Services de support
Vérifiez si votre appareil est couvert par les services de support.