Dell APEX Cloud Platform: event code 0508DPU9027

Résumé: Support iDRAC events monitor: DPU9027

Cet article concerne Cet article ne concerne pas Cet article n’est associé à aucun produit spécifique. Toutes les versions du produit ne sont pas identifiées dans cet article.

Symptômes

The iDRAC event DPU9027 occurs and warning event "0508DPU9027" is present

Cause

The operating system of the DPU identified in the message is not ready for normal function because either the boot synchronization period has timed out or the boot synchronization timeout value is too less.

Résolution

Increase the DPUOSReadyTimeout value based on your DPU configuration. If the issue persists, reinstall the DPU operating system and power on the server.

1.Follow the steps below to verify the DPU connectivity, and note down  the slot number:
image.png
2. Follow the steps below to verify DPU attributes are correctly configured:  
#ssh username@hostname-idrac or username@<iDrac_IP>
racadm>>get system.pcislot.<slot_num>.DPUTrust
[Key=system.Embedded.1#PCISlot.2]
DPUTrust=Enabled
racadm>>get system.pcislot.<slot_num>.DPUBootSynchronization
[Key=system.Embedded.1#PCISlot.2]
DPUBootSynchronization=Enabled

If anyone of them is disabled, enable it, like below:
racadm>>set system.pcislot.<slot_num>.DPUTrust 1
[Key=system.Embedded.1#PCISlot.2]
Object value modified successfully
racadm>>set system.pcislot.<slot_num>.DPUBootSynchronization 1
[Key=system.Embedded.1#PCISlot.2]
Object value modified successfully

3. Follow the steps below to check the current boot synchronization timeout value:
racadm>>get system.pcislot.<slot_num>.DPUOSReadyTimeout
[Key=system.Embedded.1#PCISlot.2]
DPUOSReadyTimeout=10

It can be increased like below:
racadm>>set system.pcislot.<slot_num>.DPUOSReadyTimeout 20

Produits concernés

APEX Cloud Platforms Solution Offerings
Propriétés de l’article
Numéro d’article: 000221801
Type d’article: Solution
Dernière modification: 23 juin 2026
Version:  3
Trouvez des réponses à vos questions auprès d’autres utilisateurs Dell
Services de support
Vérifiez si votre appareil est couvert par les services de support.