NetWorker NMM SQL Server remote agent kan ikke registrere - nsrnmsqlra -i

Résumé: NetWorker NMM SQL Server remote agent kan ikke registreres på SQL Server-register Fejl: Kan ikke åbne klientens navngivne rør til godkendelse:

Cet article concerne Cet article ne concerne pas Cet article n’est associé à aucun produit spécifique. Toutes les versions du produit ne sont pas identifiées dans cet article.

Symptômes

NetWorker NMM SQL Server Remote Agent kan ikke registreres. Når NMM er installeret på en SQL Server, skal den registrere (automatisk) en fjernagent hos NetWorker.
Brug af denne kommando
nsrnmsqlra -i 
 


Dette registreres ikke med fejl:  Kan ikke åbne klientens navngivne rør til godkendelse:

Årsagen er relateret til Windows (SMB)-servermeddelelsesblokprotokollen.

Cause

Microsoft Windows-operativsystemet bruger Navngivne pipes til godkendelse og adgang til filer, printere og shares.

Navngivne pipes bruger SMB (Server Message Block) som den underliggende transportprotokol.   

Når SMB er deaktiveret, mislykkes NMM-fjernagenten på grund af godkendelse, der kræver brug af navngivne pipes.

Teknisk rodårsag defineret som:
Named Pipe uses the SMB protocol. Please find reference link.

[[MS-WPO]: Named Pipes | Microsoft Learn|https://learn.microsoft.com/en-us/openspecs/windows_protocols/ms-wpo/4de75e21-36fd-440a-859b-75accc74487c]

This is windows requirement.
 
During authentication process, Server will create the named pipe file in the client and open the named pipe to get the RPCSEC_GSS 
credentials. But when SMB protocol is disabled,  server fails to get the details from the client.




BEMÆRKNINGER

1. Microsoft Windows-servere har SMB1-funktionen installeret som standard. 

2. Fra og med Windows 2019 Server er SMB1 ikke installeret som standard.
Hvis SMB også deaktiveres, samtidig med at SMB1 ikke er installeret, mislykkes fjernagenten.

EKSEMPEL  
POWERSHELL

//*  THIS  SHOWS  
//  SMB1  is disabled (not installed)  
//  SMB2  is enabled
//  RESULT ----  remote agent works 


PS  
Get-SmbServerConfiguration |select enablesm*

EnableSMB1Protocol EnableSMB2Protocol
------------------ ------------------
             False               True

//*  THIS  SHOWS  
//  SMB1  is disabled (not installed)  
//  SMB2  is disabled  (in Powershell)
//  RESULT ----  remote agent fails



PS 
Set-SmbServerConfiguration -EnableSMB2Protocol $False

Confirm
Are you sure you want to perform this action?
Performing operation 'Modify' on Target 'SMB Server Configuration'.
[Y] Yes  [A] Yes to All  [N] No  [L] No to All  [S] Suspend  [?] Help (default is "Y"):

PS
   Get-SmbServerConfiguration |select enablesm*

EnableSMB1Protocol EnableSMB2Protocol
------------------ ------------------
             False              False


RESULTAT-
 
nsrnmsqlra -D5 -i 2> deb5ra.txt
The remote agent resource with the same values already exists.

--
02/21/23 20:54:22.013511 Auth methods not set, using default
02/21/23 20:54:22.016510 RPC Authentication: Client failed to obtain RPCSEC_GSS credentials: Cannot open client side named pipe for authentication: The specified network name is no longer available. (Win32 error 0x40).

02/21/23 20:54:22.016510 Could not get a session key for GSS authentication.  Perhaps this authentication method is not allowed/supported by both the local and remote remote machines.
02/21/23 20:54:22.016510 Falling back to use the older protocol which does not support pipe impersonation. Perhaps were are talking to an older auth server.
02/21/23 20:54:22.017511 Auth methods not set, using default


02/21/23 20:54:26.575461 Auth methods not set, using default
02/21/23 20:54:26.576462 RPC Authentication: Client failed to obtain RPCSEC_GSS credentials: Cannot open client side named pipe for authentication: The specified network name is no longer available. (Win32 error 0x40).

02/21/23 20:54:26.576462 Could not get a session key for GSS authentication.  Perhaps this authentication method is not allowed/supported by both the local and remote remote machines.
02/21/23 20:54:26.576462 Falling back to use the older protocol which does not support pipe impersonation. Perhaps were are talking to an older auth server.
02/21/23 20:54:26.576462 Auth methods not set, using default
02/21/23 20:54:26.592460 lg_getnameinfo(): Found the entry in getnameinfo_cache ...
                 backup type: SQL Server;
                    features: Configuration, NMM;
                        name: SQL Server;
             product version: 19.7.0.54;
     remote agent executable: nsrnmsqlra;
remote agent protocol version: 1;
                        type: NSR remote agent;
02/21/23 20:54:26.595460 Received unkown message
02/21/23 20:54:26.595460 Failed to build reply object list for Unknown message
02/21/23 20:54:26.595460 Remote Agent Ending*********


Résolution

AKTIVÉR SMB2-protokollen

POWERSHELL

 

 Set-SmbServerConfiguration -EnableSMB2Protocol $true



Bekræft
, at du vil udføre denne handling?
Udførelse af handlingen "Rediger" på destinationens "SMB-serverkonfiguration".
[Y] Yes [A] Yes to All [N] No [L] No to All [S] Suspend [?] (Ja [A] Ja til alle [N] Nej [L] Nej til alle [S] Suspender [?] Hjælp (standard er "Y"):

 

 

 Get-SmbServerConfiguration |select enablesm*

EnableSMB1Protocol EnableSMB2Protocol
------------------ ------------------
             False               True

RESULT

nsrnmsqlra -D5 -i 2> deb5okra.txt
The remote agent resource with the same values already exists.

---------- DEB5OKRA.TXT

02/21/23 21:00:53.406661 lg_getnameinfo(): Successfully added entry into getnameinfo_cache ...
02/21/23 21:00:53.407661 lgto_auth for `nsrexec' succeeded
02/21/23 21:00:53.407661 Auth methods not set, using default
02/21/23 21:00:53.407661 Auth methods not set, using default
02/21/23 21:00:53.407661 Auth methods not set, using default
02/21/23 21:00:53.424661 lg_getnameinfo(): Found the entry in getnameinfo_cache ...
                 backup type: SQL Server;
                    features: Configuration, NMM;
                        name: SQL Server;
             product version: 19.7.0.54;
     remote agent executable: nsrnmsqlra;
remote agent protocol version: 1;
                        type: NSR remote agent;
Propriétés de l’article
Numéro d’article: 000209922
Type d’article: Solution
Dernière modification: 20 janv. 2026
Version:  4
Trouvez des réponses à vos questions auprès d’autres utilisateurs Dell
Services de support
Vérifiez si votre appareil est couvert par les services de support.