NetWorker Virtual Edition (NVE): Is Not Sending Backup Email Notifications After Upgrade
Résumé: NetWorker Virtual Edition (NVE) is not sending backup Email Notifications after upgrading.
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Symptômes
- The NetWorker Virtual Edition (NVE) appliance
- You have configured policy notifications as per: NetWorker: How To Configure Policy Email Notifications
- No emails are being received upon policy completion.
Cause
The postfix service on the NVE is not running or enabled.
Résolution
- Connect to the NVE as admin over SSH
- Switch user to root:
sudo su -
- Check postfix service status:
systemctl status postfix
nve:~ # systemctl status postfix ● postfix.service - Postfix Mail Transport Agent Loaded: loaded (/usr/lib/systemd/system/postfix.service; disabled; vendor preset: enabled) Active: inactive (dead)
- Start the postfix service:
systemctl start postfix
- Enable the postfix service, this ensures that the service starts up with the OS during reboot:
systemctl enable postfix
- Send a test email from the NVE command-line:
echo test email | mailx -S smtp=smtp://SMTP_SERVER_ADDRESS -s "test email" RECIPIENT_EMAIL@DOMAIl
Ensure that the email is received in the recipients mailbox.
Produits concernés
NetWorkerPropriétés de l’article
Numéro d’article: 000184296
Type d’article: Solution
Dernière modification: 28 mai 2025
Version: 5
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