NetWorker message "workflow Server backup missed" when Server Protection Policy workflows run

• The daemon.raw logs a message "workflow Server backup missed" when the Server Protection Policy workflows run.
  • Linux: /nsr/logs/daemon.raw
  • Windows (Default): C:\Program Files\EMC NetWorker\nsr\logs\daemon.raw
  • NetWorker: How to use nsr_render_log to render .raw log files
• The Server backup workflow completes without errors.
• The rest of the workflows under Server Protection Policy complete without errors.
• There is no corrupted policy resource in the nsrdb\dbg folder.
  • Linux: /nsr/res/nsrdb/dbg
  • Windows (Default): C:\Program Files\EMC NetWorker\nsr\res\nsrdb\dbg
• The Server Protection Policy workflows start twice in a day.

There are two identical (duplicate) Server Protection Policies. The duplicate is not visible from the NetWorker Management Console (NMC), but can be displayed with a nsradmin query.

Delete the duplicate policies in nsrdb with the nsradmin command in offline mode.
 

1. Before making any changes, create a copy of the nsrdb folder:

Linux: /nsr/res/nsrdb
Windows: C\Program Files\EMC NetWorker\nsr\res\nsrdb
 

2. Stop the NetWorker service on the NetWorker server.

3. At the command-line run: nsradmin -d <full path to>nsrdb 

4. At the nsradmin prompt, type "visual." Choose the "Select" Command. Press Enter.

5. Use the Next option to identify the duplicate Server Protection Resource.

6. Use the keyboard arrow keys to highlight Delete, then press Enter.

7. Press the arrow key to highlight Quit and press Enter to exit from the nsradmin prompt.
8. Start the NetWorker service.