NVP-Proxy: Linux FLR이 "게스트 작업 에이전트에 연결할 수 없음"과 함께 실패함

NMC(NetWorker Management Console) 마운트 결과가 출력되고 FLR 복원 로그에 다음이 표시됩니다. 

1593xx:nsrvproxy_flr: vProxy Log: YYYY/MM/DD HH:MM:SS TRACE:  [85] Validating credentials with AuthManager ...
1593xx:nsrvproxy_flr: vProxy Log: YYYY/MM/DD HH:MM:SS WARN:   [85] AuthManager.ValidateCredentials: VIX API error (will retry): ServerFaultCode: The guest operations agent could not be contacted.
1593xx:nsrvproxy_flr: vProxy Log: YYYY/MM/DD HH:MM:SS WARN:   [85] AuthManager.ValidateCredentials: VIX API error (will retry): ServerFaultCode: The guest operations agent could not be contacted.
159xx3:nsrvproxy_flr: vProxy Log: YYYY/MM/DD HH:MM:SS WARN:   [85] AuthManager.ValidateCredentials: VIX API error (will retry): ServerFaultCode: The guest operations agent could not be contacted.
1593xx:nsrvproxy_flr: vProxy Log: YYYY/MM/DD HH:MM:SS INFO:   [85] Disconnected from session on vCenter '[MY_VCENTER_NAME]'.
1593xx:nsrvproxy_flr: vProxy Log: YYYY/MM/DD HH:MM:SS ERROR:  [85] Cannot access VM '[MY_VM_NAME]' (vm-3432): ServerFaultCode: The guest operations agent could not be contacted.

타겟 가상 머신에 게스트 운영 체제와 통신하기 위한 VMware Tools가 설치되어 있지 않습니다. Dell NetWorker VMware 통합 가이드의 "파일 레벨 복원 제한 사항" 섹션에서는 다음을 나타냅니다.
 

You must install VMware Tools to use file-level restore. For best results, ensure that all virtual machines run the latest available version of VMware Tools. Older versions are known to cause failures when you perform browse actions during the file-level restore operation.