Avamar: Upgrade serveru proxy se nezdaří s chybou při odstraňování serveru proxy

요약: Nástroji Proxy Deploy Management (PDM) se nepodařilo upgradovat proxy server s chybou "Error deleting proxy".

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증상

Nástroji Proxy Deploy Management (PDM) se nedaří upgradovat server proxy Avamar ze staré verze (7.2) na novou verzi (7.3) a v konzoli hlásí následující chybu:

Error deleting proxy
 

Chyba v konzoli PDM

 

PDM – server proxy není dostupný 

(Upgrade vyžaduje, aby byl virtuální počítač proxy zapnutý.)

원인

Protokol Deploy Management (/usr/local/avamar/var/log/vcs/deploymentmanager.log) hlásí tuto chybu a označuje, že problém způsobily disky proxy ve více datových úložištích:

2017-02-03T05:57:24.229+0530 TRACE [pool-3-thread-6][ impl.ConnectionManagerService#   releaseSession]: Releasing connection manager session: id=...1dc854f2ba11
2017-02-03T05:57:24.229+0530 TRACE [pool-3-thread-6][ impl.ConnectionManagerService# waitForVcSession]: Requesting connection manager vsphere session
2017-02-03T05:57:24.299+0530 TRACE [pool-3-thread-6][ impl.ConnectionManagerService# waitForVcSession]: Acquired vsphere session: ...03d7372986e8
2017-02-03T05:57:24.329+0530 ERROR [pool-3-thread-6][                 domain.Update#  getUpdateParams]: Unsupported configuration (proxy disks over multiple datastores)
2017-02-03T05:57:26.351+0530 TRACE [pool-3-thread-6][             util.VcConnection#            close]: Logging out of VC session
2017-02-03T05:57:26.351+0530 TRACE [pool-3-thread-6][ impl.ConnectionManagerService#   releaseSession]: Releasing connection manager session: id=...03d7372986e8
2017-02-03T05:57:26.352+0530 ERROR [pool-3-thread-6][           worker.UpdateWorker#              run]: Error updating proxy
java.lang.NullPointerException
        at com.emc.avamar.vmware.deploymanager.domain.Update.update(Update.java:68)
        at com.emc.avamar.vmware.deploymanager.worker.UpdateWorker.run(UpdateWorker.java:139)
        at java.util.concurrent.Executors$RunnableAdapter.call(Unknown Source)
        at java.util.concurrent.FutureTask.run(Unknown Source)
        at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)
        at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
        at java.lang.Thread.run(Unknown Source)
2017-02-03T05:57:26.352+0530 DEBUG [pool-3-thread-6][             worker.TaskWorker#teTaskDescription]: Updating task description:
2017-02-03T05:57:26.358+0530 INFO  [pool-3-thread-6][             worker.TaskWorker#    sendTaskError]: Sending fault com.emc.avamar.vmware.vcs.deploymanager.delete_proxy_fault
 

Ukázka disků proxy serveru Avamar umístěných v různých datových úložištích:

Attached Disk  : [VMFS-Production-Tier2-12] proxydisk.vmdk
Attached Disk  : [VMFS-Production-Tier2-70] proxydisk_3.vmdk

해결

Požádejte správce vCenter, aby pro tento proxy virtuální počítač (VM_) provedl vMotion pro úložiště úložiště zcela jiného datového úložiště.

 

해당 제품

Avamar, Avamar Server

제품

Avamar, Avamar Client for VMware
문서 속성
문서 번호: 000170538
문서 유형: Solution
마지막 수정 시간: 14 7월 2026
버전:  10
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