PowerScale: Unable to update the drive firmware on B100 or P100 accelerator nodes
요약: Health check scripts for the cluster and/or events in CELOG indicate that drive firmware on P100 or B100 nodes must be upgraded. When you attempt to update the drive firmware on these nodes, the upgrade fails. ...
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증상
In the following examples, nodes 17, 18 and 19 are P100 nodes, the output would look the same for a B100 node.
Running IOCA on the cluster or against a logset displays the following message:
You may also see that similar messages are reported in isi event output:
If you attempt to upgrade the drive firmware on the node, it fails and you see the following message in /var/log/isi_drive_d.log on the node:
Running IOCA on the cluster or against a logset displays the following message:
Drive Support Package (1.43.2) WARN
WARN: 3 nodes have out of date drive firmware: 17-19
DETAILS: Model Current Desired Count Nodes
DETAILS: KIOXIA KPM6WRUG7T68 BD0D - 60 1-11,13-16
DETAILS: KIOXIA KPM6XRUG960G BA08 BA0D 6 17-19
INFO: For more information refer to KB article 000037967 found at https://www.dell.com/support/kbdoc/000037967.
You may also see that similar messages are reported in isi event output:
17.3 12/23 11:42 W 17 8013 The drive in location Bay 1 has unknown firmware version BA08. Please install the appropriate Drive Support Package and update firmware.
If you attempt to upgrade the drive firmware on the node, it fails and you see the following message in /var/log/isi_drive_d.log on the node:
2022-12-28T10:31:49.977236-06:00 <3.6> xxxxxxxxx-17(id17) isi_drive_d[5073]: /b/mnt/src/isilon/bin/isi_drive_d/fw_update.c:fw_update_allowed:330: can't update bay 0, usr_state BOOT_DRIVE
2022-12-28T10:31:49.977240-06:00 <3.6> xxxxxxxxx-17(id17) isi_drive_d[5073]: /b/mnt/src/isilon/bin/isi_drive_d/fw_update.c:fw_update_allowed:330: can't update bay 1, usr_state BOOT_DRIVE
원인
The P100 and B100 nodes have two NVMe drives in them, used as the boot devices that are mirrored. The Drive Support Package upgrade method is designed to perform online drive upgrades. A mirrored drive pair cannot be upgraded online.
해결
As of this time, you would want to ignore any messages related to drive firmware upgrade requests for the accelerator nodes. P100 and B100 nodes do not contain drives that retain user data and the boot drives are idle. Options are being reviewed for how to handle this in the future.
해당 제품
PowerScale B100, PowerScale P100문서 속성
문서 번호: 000208166
문서 유형: Solution
마지막 수정 시간: 16 7월 2026
버전: 6
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