Avamar: VMWare Proxy Logs collection

Samenvatting: There are multiple logs needed when troubleshooting VMware Image Backups, Restores, and VMware File Level Restores. This article lists the logs required and provides information about collecting all logs from the proxy. ...

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Symptomen

The VMware Proxy bundle is required for troubleshooting the following scenarios.

  • VMware Image Backup
  • VMware Image Restore
  • VMware File Level Recovery

Oorzaak

Avamar Proxy logs are required for deeper analysis.

Oplossing

Follow these steps to collect the Avamar Proxy logs:

  1. Log in to an Avamar proxy that requires troubleshooting.
  2. Elevate to root user:
su - root
  1. Run the following command: 
cd /usr/local/avamarclient/bin/; ./FileCollector 2>/dev/null && tar cvfz /usr/local/avamarclient/bin/logs/ProxyBundle.tgz /var/avamar/axion* /usr/local/avamarclient/bin/logs/FlrDefaultLogBundleName.zip
  1. Collect the proxy log bundle that has been generated with the previous command:
/usr/local/avamarclient/bin/logs/ProxyBundle.tgz

 

Extra informatie

The instructions above collect the following elements.

FileCollector is run and collects the following logs:

/usr/local/avamarclient/bin/MountPoint/logs
/usr/local/avamarclient/bin/MountPoint/mount
/usr/local/avamarclient/bin/MountPoint/results
/usr/local/avamarclient/bin/config.xml
/usr/local/avamarclient/var-proxy-1/avvmwfile.cmd
/tmp/flr_debug.txt
/tmp/flr_msg.txt
/tmp/flr_out.txt

FileCollector also merges the following logs in to /usr/local/avamarclient/bin/logs/VmwareFlrMerged.log, and adds it to the generated .zip file.

/usr/local/avamarclient/bin/logs/VmwareFlrWs.log
/usr/local/avamarclient/bin/logs/VmwareFlr.log
/usr/local/avamarclient/bin/logs/MountMgr.log
/usr/local/avamarclient/bin/logs/VmMgr.log

It also collects the logs from /usr/local/avamar/var which are:

avagent log files
axionfs log files

Getroffen producten

Avamar

Producten

Avamar
Artikeleigenschappen
Artikelnummer: 000082163
Artikeltype: Solution
Laatst aangepast: 07 jul. 2026
Versie:  6
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