How to Identify the Dell Full Disk Encryption Version

Knowing the version of Dell Full Disk Encryption allows an administrator to:

• Identify known issues
• Determine UI differences
• Understand workflow changes
• Verify system requirements

Affected Products:

• Dell Full Disk Encryption

Affected Operating Systems:

• Windows

Versioning can be determined either through the product user interface (UI) or through the product Installer. Click the appropriate method for more information.

UI

1. On the Windows Desktop, double-click Dell Data Security Console.
   
   Note: Alternatively, the Dell Data Security Console can be accessed using Windows Explorer at %SYSTEMDRIVE%\Program Files\Dell\Dell Data Protection\Security Tools\Dell.SecurityFramework.Console.exe.
2. In the upper right corner of the Dell Data Security Console, click the gear icon and then select About.
   
3. Record the version displayed.
   
   Note: The version may differ from the example above.

Installer

1. Extract the child installers from the Dell Data Security Master Installer.
   Note: Reference How to Extract Child Installers from the Dell Data Security Master Installer for more information.
2. In the extracted master installer path, right-click [EXTRACTED PATH]\Encryption Management Agent\EMAgent_[BITDEPTH]_setup.exe and then select Properties.
   
3. Click the Details tab.
   
4. Record the first three numbers of Product version. In the example, 8.16.0 are the first three numbers.
   
   Note: The version may differ from the example above.

To contact support, reference Dell Data Security International Support Phone Numbers.
Go to TechDirect to generate a technical support request online.
For additional insights and resources, join the Dell Security Community Forum.