PowerStore Alerts: Interconnect Module Compatibility
Samenvatting: This knowledge base article addresses PowerStore interconnect module compatibility alerts that occur when installed modules do not meet system requirements.
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Symptomen
When Dell PowerStore encounters a problem, an error alert is generated to help identify the issue. This article explains the different possible causes and the relevant solutions for these error alerts. If your problem is not resolved despite the solution that is provided, check the technical support contact options.
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Oorzaak
Cause is mentioned in Resolution section under respective alerts.
Oplossing
| Alert ID | XMS_CMI_FRU_COMP_STATUS_UNSUPPORTED |
| Alert Text | The interconnect module with part number %(part_number) is not supported. Replace the module with part number %(expected_part_number). |
| Error Code | 0x0030F102 |
| Impact | Unsupported interconnect modules prevent proper node-to-node communication, causing service disruption and degraded performance. The node might enter service mode. |
| Resolution | Cause:
These alerts are triggered when an interconnect module is installed that does not meet the system's compatibility requirements. The unsupported module alert is generated when the detected part number is not recognized as a valid module for the PowerStore system. Solution: Follow the PowerStore Installation and Service Guide to remove and reinstall a supported/compatible interconnect module. |
| Alert ID | XMS_CMI_FRU_COMP_STATUS_INCOMPATIBLE |
| Alert Text | The interconnect module part number %(part_number) does not match with the expected part number %(expected_part_number) for this slot. |
| Error Code | 0x0030F104 |
| Impact | Incompatible interconnect modules fail to operate at the expected speed, reducing available interconnect bandwidth. This degrades cluster redundancy and may restrict certain operations that require full interconnect capacity, resulting in overall degraded system performance. |
| Resolution | Cause:
These alerts are triggered when an interconnect module is installed that does not meet the system's compatibility requirements. The mismatch alert is generated when the installed module's part number does not match the expected part number, which may occur due to incorrect module installation, module replacement with an incompatible variant. Solution: Follow the PowerStore Installation and Service Guide to remove and reinstall a supported/compatible interconnect module. |
Getroffen producten
PowerStoreArtikeleigenschappen
Artikelnummer: 000469496
Artikeltype: Solution
Laatst aangepast: 29 jul. 2026
Versie: 1
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