Avamar: Windows VSS Exception Error

Samenvatting: Microsoft Windows OS 2016 issue regarding Volume Shadow Copy Service (VSS) completing with Exceptions.

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Symptomen

  • VSS Backup Failed
  • Windows Server 2016 Standard Server Edition  

    Symptom:
avtar Error <7553>: Specified source path "c:\windows\system32\spp\tokens\skus\serverweb\serverweb-oem-dm-1-ul-phn-rtm.xrm-ms" does not exist; ignored
avtar Error <7553>: Specified source path "c:\windows\servicing\version\10.0.14393.350\x86_installed" does not exist; ignored
avtar Error <7553>: Specified source path "c:\windows\servicing\version\10.0.14393.1883\amd64_installed" does not exist; ignored

Oorzaak

Microsoft Windows 2016 issue.

Oplossing

This is a known Windows 2016 issue as documented in the Microsoft article below. The article addresses the issue and provides a resolution: Third-party backup warnings after you install a servicing update in Windows Server 2016 (External Link) 

To fix the issue, create new placeholder files with the same name for the files that are reported as not found:

C:\Windows\servicing\Version\10.0.14393.0\amd64_installed
C:\Windows\servicing\Version\10.0.14393.0\x86_installed

 

Getroffen producten

Avamar, Avamar Client for Windows, Microsoft Windows Server 2016
Artikeleigenschappen
Artikelnummer: 000057085
Artikeltype: Solution
Laatst aangepast: 29 jul. 2026
Versie:  6
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